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Call forwarding issue in iOS 6

21062 Views 46 Replies Latest reply: Nov 5, 2013 2:17 PM by Bundwarr RSS
  • Brij011 Level 2 Level 2 (150 points)
    Currently Being Moderated
    Feb 10, 2013 4:56 PM (in response to natx20)

    natx20 wrote:

     

    Just got the iOS 6.1, problem is still here

    I've just tried Oaklandm's solution twice, it is not work for me

     

    iPhone 5 with iOS 6.1

    Have yo tried resetting the phone instead of just switchung off? (On/off + Home buttons).

  • cubbmind Calculating status...
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    Mar 2, 2013 8:24 AM (in response to oaklandm)

    yes it work for me as well no more forwarding icon

  • micomsupaprun Calculating status...
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    Apr 27, 2013 2:08 PM (in response to cubbmind)

    Ios 6.1.3 on iphone5 same Problem, Please, Apple, do an fix ...

  • MikeInCanberra Level 1 Level 1 (0 points)
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    May 8, 2013 7:03 PM (in response to natx20)

    IOS 6.1.4 on iPhone 5 on Telstra Australia.

     

    Have seen this problem for as long as I can remember.

     

    Have not tried Oaklandm's fix yet.

  • MikeInCanberra Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 8, 2013 7:41 PM (in response to MikeInCanberra)

    Hmmm couldn't edit my previous post.

     

    I fixed the problem as follows:

     

    1.  Entered Settings, Phone, Call Forwarding.

    2.  Enabled call forwarding and put my home phone number.

    3.  Powered off the iPhone and powered it back on.

    4.  Went back into the Call forwarding settings and switched CF off.

     

    Icon has not come back after enabling and disabling Airplane Mode or switching the phone off and on.

  • MicBook Level 1 Level 1 (90 points)
    Currently Being Moderated
    May 15, 2013 11:30 AM (in response to natx20)

    I have this issue as well: the call forwarding icon automatically appears after I turn on the phone even though I haven't turned on the call forwarding function! I can make the icon disappear but when I power off the phone and turn it back on, the icon appears again. Since I haven't turned on call forwarding, I can still ring my iPhone despite the icon appearing on the status bar, which proves that call forwarding icon is simply a dummy icon.

     

    I'm using iPhone 5 with iOS 6.1.3.

     

    ==========

     

    Hey natx20, you are a Hong Konger? I am!

    I'm using 3 Hong Kong and I also tried oaklandm's method but no luck.

     

    If you search for 'ios 6 call forwarding icon' on Google, you can see there are lots of people having this problem around the world.

     

    I do really hope Apple can fix this ASAP as this dummy icon is quite confusing.

     

    ==========

     

    The reason why I encouter this problem maybe because I entered the code *#67# to check the call forwarding status just out of interest. And now I have this issue...

  • MicBook Level 1 Level 1 (90 points)
    Currently Being Moderated
    May 15, 2013 11:48 AM (in response to natx20)

    This is a more detailed reply. Please ignore the upper one, thanks:

     

    I'm using iPhone 5 with iOS 6.1.3. and I have this issue as well: the call forwarding icon automatically appears after I turn on the phone even though I haven't turned on the call forwarding function! I can make the icon disappear but when I power off the phone and turn it back on, the icon appears again. Since in fact I haven't turned on call forwarding, I can still ring my iPhone despite the icon appearing on the status bar, which proves the call forwarding icon is simply a dummy one in this case.

     

    I tried to make the call forwarding icon disappear by using the method stated in this Apple Support article:

    'Check Call Forwarding status by tapping Settings > Phone, and then tap the Call Forwarding option.'

    (http://support.apple.com/kb/TS2795)

    And by dialling ##21# using the phone app to deactivate 'All Call Forward'

    (http://www.three.com.hk/WebCS/EducationCentre.do?WebCSType=shortcode&lang=eng&ap pId=WCSShortcode)

     

    I don't know if the following instructions can be used worldwide but at least on 3 Hong Kong network:

     

    *#67# -> check the status of 'Busy Call Forward'

    ##67# -> deactivate 'Busy Call Forward'

     

    *#61# -> check the status of 'No Answer Call Forward'

    ##61# -> deactivate 'No Answer Call Forward'

     

    *#62# -> check the status of 'Unreachable Call Forward'

    ##62# -> deactivate 'Unreachable Call Forward'

     

    *#21# -> check the status of 'All Call Forward'

    ##21# -> deactivate 'All Call Forward'

     

    After several trial and error procedures, I find that the Settings > Phone > Call Forwarding option basically functions as the **21* + phone number process (activate 'All Call Forward') and the ##21# process (deactivate 'All Call Forward').

     

    ==========

     

    Hey natx20, you are a Hong Konger? I am!

    I'm using 3 Hong Kong and I also tried oaklandm's method but no luck.

     

    If you search for 'ios 6 call forwarding icon' on Google, you can see there are lots of people having this problem around the world.

     

    I do really hope Apple can fix this ASAP as this dummy icon is quite confusing.

     

    ==========

     

    The reason why I encouter this problem maybe because I entered the code *#67# to check the call forwarding status just out of interest. And now I have this issue...

  • stanwozniak Calculating status...
    Currently Being Moderated
    Jul 8, 2013 2:04 AM (in response to oaklandm)

    This worked for me. iPhone 5 with iOS 7 Beta 2

     

    Thanks, it was quite annoying

  • tech421 Calculating status...
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    Aug 6, 2013 1:38 PM (in response to natx20)

    Hi All work for me iPhone 5, 02 uk, ios 6.1.4

     

    THANKS......

  • nqkhan Calculating status...
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    Sep 27, 2013 1:30 AM (in response to oaklandm)

    This worked for me.

  • MicBook Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 30, 2013 12:32 AM (in response to natx20)

    Just updated my iPhone 5 via OTA to iOS 7.0.2, and still having this pesky problem!

  • kvistrel Calculating status...
    Currently Being Moderated
    Oct 4, 2013 1:17 PM (in response to natx20)

    Restore and try again, this is work for me on ios 7.0.2 iphone 5

  • jackiefromharlow Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2013 4:38 AM (in response to natx20)

    I have tried all of the fixes recommended here, but still have the issue.  2 new SIM cards - for no good reason!

    While I do not use Call Forwarding all the time, I have it set up, so when I am visiting a client, my calls can be diverted back to my office.

    When I put the iphone on divert, the icon shows, I turn off divert, and the icon disappears - all as expected so far.

    Then - completely spuriously - the icon pops up again.  As I use the CF function, this means I have to go down the route of opening settings, and checking that my calls are not being forwarded.  OK, this may not be a huge issue, but it is a waste of my time, annoying and should have been fixed in previous ios versions.  To have this bug still in place in ios7 is just another example of Apple focussing on the big things, and lettting the little things go - it used to be that we knew Apple cared about these things, but now - appears not so much.

    I guess it is one of the annoying things in life that big companies no longer care to address.  Shame, there are other niggles in ipad and the Mac series - but Apple seems to be content to let the samll things carry on...

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