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my ipod is skipping songs on its own and then it just stops playing all together.... any suggestions on how to fix it

509 Views 1 Reply Latest reply: Apr 28, 2013 9:33 AM by lllaass RSS
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Apr 28, 2013 6:18 AM

i noticed that my ipod touch has been skipping songs on its own. it starts on one song then itll play the next then skip 4-10 songs then stop all together. ive tried resetting my ipod but it seems to do nothing. i need help please???

iPod touch (4th generation), iOS 6.1.3
  • lllaass Level 10 Level 10 (135,120 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync all music and resync

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar          

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