6 Replies Latest reply: Jul 5, 2013 4:16 AM by turingtest2
bessyp Level 1 Level 1 (0 points)

Hey all,

I am trying to play my itunes songs and each time i oress on a song to play it comes up with a message saying unable to loctae original file. When i type in the song name in the search nothing comes up. Where have all my songs gone???


Windows 8
  • 1. Re: lost music
    MegsiPhone Level 2 Level 2 (195 points)

    Your songs were not correctly copied to your new computer. If your music is still on your old computer or your iPod/iPhone, follow these steps...

    http://support.apple.com/kb/HT4527

     

    Also these...
    https://discussions.apple.com/docs/DOC-3141

  • 2. Re: lost music
    bessyp Level 1 Level 1 (0 points)

    Hey megsiphone,

    Thanks for your reply,

    Seems I wasn't clear. I haven't moved my songs  to another pc, I updated iTunes and now I can't locate any of my music when I try to play them. They are listed, just unable to play . If you can help that is great

  • 3. Re: lost music
    MegsiPhone Level 2 Level 2 (195 points)

    Can you locate your music on your hard drive? It may be worth  re-importing it to iTunes as detailed here

    http://support.apple.com/kb/HT1347

  • 4. Re: lost music
    turingtest2 Level 8 Level 8 (46,595 points)

    Where are the tracks? Where does iTunes think they are? Use CTRL+I to Get Info. on a broken track, say No when prompted to locate and look at the summary tab. The location will begin file://localhost. Now find out where the file really is, just search for the filename & extension, e.g. 01 Help!.mp3

     

    It may be possible to move a section of folders to where iTunes expects to find them, or correct a preference file if the difference between paths is an additional \Music folder. Alternatively, I have a script called FindTracks that may be able to relink the media if pointed at the folder where the files are stored.

     

    tt2

  • 5. Re: lost music
    bessyp Level 1 Level 1 (0 points)

    Hey i did what you told me to do but i can't find the file that it is directing me to. Funnily, I can access all my music through my Iphone, but not on my PC. Any other suggestions would be greatly appreciated.

  • 6. Re: lost music
    turingtest2 Level 8 Level 8 (46,595 points)

    Can you post back one of the paths beginning file://localhost? It may give me clues as to what has happened. Have you searched the entire computer for a target file name? You may need to jump through some hoops to get Windows to search properly... Did anything happen prior to things going wrong like a crash or working with another media player?

     

    tt2