HT201587: About download times for the iTunes Store purchases and rentals

Learn about About download times for the iTunes Store purchases and rentals
Wareagle71
Level 1 (0 points)

Q: How do you contact I tunes when you have purchased a song and it did not down load?

How do you contact I tunes when you purchased a song and it did not down load to your library?

iPod touch

Posted on Apr 28, 2013 9:47 AM

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Wareagle71

Q: How do you contact I tunes when you have purchased a song and it did not down load?

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  • by jesterwylde,

    jesterwylde jesterwylde Apr 28, 2013 9:49 AM in response to Wareagle71
    Level 4 (1,377 points)
    Apr 28, 2013 9:49 AM in response to Wareagle71

    1. Go to expresslane.apple.com

    2. select 'itunes' and then 'itunes store' on the right

    3. select a topic and a subject

    4. click 'continue' and then 'email'

    5. fill out the form and explain your situation

    6. they will respond within 24 hours usually

     

    Good luck

     

    Stijn