Currently Being ModeratedApr 27, 2013 3:31 PM (in response to seismicasualty)
You have to start up from the install disk. You do this by holding down the C key until you see the Apple icon.
Currently Being ModeratedApr 27, 2013 9:52 PM (in response to seismicasualty)
Have you also tried holding down at the same time the without quotes "Command and R keys" at the same time? If you have not!, then make sure that you turn off the laptop, and then before turning back on your laptop hold those keys down and then turn on the laptop, but make sure you keep them held down until you get to the "grey screen", and then choose "Disk Utility" and see if your hard drive is showing "mounted" and also run the hard drive test. Ok. If still issue take it into Mac store.
Currently Being ModeratedApr 28, 2013 10:20 AM (in response to kennyg1156)
OK thanks I tried but unfortunately no help as it still shows the same thing, but thank you.
Currently Being ModeratedApr 28, 2013 11:40 AM (in response to seismicasualty)
OK I started mac from disc, unmounted the disc from the terminal, clicked 'repair' and got message:
'Disk Utility can't repair this disc. Back up as many of your files as possible, reformat the disk, and restore your backed-up files'
However, the menu within DU only says 'erase' but not reformat. So do I click 'erase' then? Is 'erase' the same as reformat?
ThanksMacBook Pro, Mac OS X (10.6.8)
Currently Being ModeratedApr 28, 2013 11:42 AM (in response to seismicasualty)
I use 'time machine' so presumably I can then re-load all my files from 'time machine' after I've erased and re-installed snow leopard?
Currently Being ModeratedApr 28, 2013 12:17 PM (in response to seismicasualty)
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