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tiarakkem

Q: iMessage will not activate on my Mac Air or iPhone 5.

My iphone says waiting for activation. Then will say unsuccessful and try again. this has been happening for several days now.

 

My iMessage on my Macbook Air will not fully activate either.

 

Screen Shot 2013-04-29 at 1.09.50 AM.png

 

it looks like its loading but doesnt go through. Ive tried signing in and out several times.

 

I dont know what to do.

 

Please Help!!

MacBook Air, OS X Mountain Lion (10.8.3)

Posted on Apr 28, 2013 10:12 PM

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Q: iMessage will not activate on my Mac Air or iPhone 5.

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  • Helpful answers

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Apr 29, 2013 11:42 AM in response to tiarakkem
    Level 9 (73,087 points)
    Applications
    Apr 29, 2013 11:42 AM in response to tiarakkem

    HI,

     

    On the Mac use that Sign Out button.

    Then in the Finder > Go Menu > Go to Folder type in ~/Library/Preferences.

    In the Preferences folder find the com.apple.iMessage.bag.plist and the com.apple.imservice.iMessages.plist and drag both to the Trash.

     

    Restart Messages and it should ask you to enter the Apple ID again.

     

    IF this is on your home Wifi set up check the router is allowing certain ports.

    iMessages uses three ports. 80 (the same and Web Browsers)  443 (same as Secure Logins in  a browser and some Mail servers) - both these ports are normally always open Out-of-the-box -  and port 5223

    Port 5223 is above the 1024 threshold of ports that are always open.

    If you router has it enable UPnP.

    This will allow multiple devices to use the same ports.

     

     

     

    3Sigcopy2.png
    7:42 PM      Monday; April 29, 2013

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • by Eric Root,

    Eric Root Eric Root Apr 29, 2013 12:31 PM in response to tiarakkem
    Level 9 (71,294 points)
    iTunes
    Apr 29, 2013 12:31 PM in response to tiarakkem