2 Replies Latest reply: Apr 29, 2013 10:03 AM by Stephanie555
JarryStyles Level 1 Level 1 (0 points)

I was checking my account the other day and noticed that money had been taken off my account without my authorization, I checked my emails and I was charged $5.49 for an in-app purchase, I didn't make any in-app purchases! HELP!!!


Windows 7
  • 1. Re: I never authorized an in-app purchase! HELP!!!
    de-in-app Level 1 Level 1 (0 points)

    you can report te problem and you will get an apple credit for unauthorized in-app purchases less than $30  Google in app lawsuit.

     

    But be careful, I made a claim with a handful of examples, and then they agreed to a refund and when I protested with twice as many more, they state that they only make one refund.

     

    My son racked up over $300 before I caught on and they gave a refund of only $175.

  • 2. Re: I never authorized an in-app purchase! HELP!!!
    Stephanie555 Level 1 Level 1 (0 points)

    In app purchases cannot be unauthorized. In apps can only be purchased from within the app on the device itself, so it is likley that someone you know made the purchase. I'd check with anyone who may have had access to your device before reporting it as unauthorized. I'd also set restrictions on your device(s) so no other in app purchases can be made. This article will show you how to set restrictions on your device:

     

    http://support.apple.com/kb/HT4213