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All replies
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Helpful answers
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Apr 29, 2013 2:38 PM in response to jqusnrby Baby Boomer (USofA),Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
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Try a different brand. Top forum favorites
CDs
FUJI
TDK
Verbatim
DVDs
Maxell
Verbatim
Check out the following KB Articles: http://support.apple.com/kb/TS2288 Troubleshooting a CD-ROM or DVD-ROM Disc That Does Not Appear on the Desktophttp://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.
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Apr 29, 2013 3:50 PM in response to Baby Boomer (USofA)by jqusnr,not sure if I explained correctly ....
I can not get the disk to load into the slot ....
*sigh* ... goes in just a little bit and then stops ....
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Apr 29, 2013 3:57 PM in response to jqusnrby Csound1,Is there any chance that a disk is already in there?
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Apr 29, 2013 3:59 PM in response to Csound1by jqusnr,nope ... had one in there (game) .. I ejected it .. and tried to insert a different disk ...
no joy ... now the game disk will not go back in either ...
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Apr 29, 2013 4:03 PM in response to jqusnrby Csound1,Turn the Mac off, then restart it and try again.
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Apr 29, 2013 4:35 PM in response to jqusnrby Csound1,Reboot, hold the shift key down at the sound of the chime, release it when the progress bar appears. The boot will be slow, be patient, test again once the machine has booted up.
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Apr 29, 2013 5:16 PM in response to Csound1by jqusnr,No joy ... and it wiped out airport ... so now I have to figure out
how to get airport back on line ....
I will take it to the genus bar ...
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Apr 29, 2013 6:10 PM in response to jqusnrby Csound1,jqusnr wrote:
No joy ... and it wiped out airport ... so now I have to figure out
how to get airport back on line ....
I will take it to the genus bar ...
Reboot back to normal mode.
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