HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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May 2, 2013 7:21 AM in response to laafby griff w,Good morning laaf!
Have a look at this article. Under the section titiled "If your Apple Remote isn't working with Apple TV" are some good step for troubleshooting.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/HT1551
Beyond that you may need to restore the software on the AppleTV itself. This article will walk you through those steps. If you still have issues, then your best bet will be to contact Apple Support.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
http://www.apple.com/support/contact/
-Griff W.