stel555

Q: Could not activate cellular data network

I cant access my hotmail account when i am out and about, when i send and receive the pop up window says, Could not activate data network , but my cellular is turned on.

Can anyone help?

iPhone 4, iOS 5.1.1

Posted on Jul 19, 2012 9:47 AM

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Q: Could not activate cellular data network

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  • by 228199,Helpful

    228199 228199 Apr 30, 2013 4:16 AM in response to stel555
    Level 1 (5 points)
    Apr 30, 2013 4:16 AM in response to stel555

    when i update my ipad i cannot connect to cellular data network can anyone help me pls?

  • by Kaevann,Helpful

    Kaevann Kaevann May 12, 2013 2:14 AM in response to stel555
    Level 1 (5 points)
    May 12, 2013 2:14 AM in response to stel555

    The solution describe by Suzanne had worked for me, thank you.

  • by Suou Pavlichenko,

    Suou Pavlichenko Suou Pavlichenko Aug 28, 2013 3:01 PM in response to Suzanne515
    Level 1 (0 points)
    Aug 28, 2013 3:01 PM in response to Suzanne515

    I have no idea how this is possible but the solution actually works! I'm amazed

  • by hugoholman,

    hugoholman hugoholman Oct 11, 2013 1:13 PM in response to janneohrn
    Level 1 (0 points)
    Oct 11, 2013 1:13 PM in response to janneohrn

    I had this problem with my Iphone 5s.The problem is that there are carrier specific settings that do not populate on your iphone.

     

    You need to go to Settings -> Cellular -> Cellular Data Network and update the field that reads "APN". You need to contact your local carrier to tell you what that field needs to show. Or you can check that info from another Apple device that uses Cellular Data.

     

    I went to my local carrier yesterday, and they fixed it in 2 minutes.

     

    This happens because sometimes the phone updates this field automatically and sometimes it doesnt.

     

    Hope this helps.

  • by Wurry,

    Wurry Wurry Oct 21, 2013 6:46 AM in response to Kaevann
    Level 1 (0 points)
    Oct 21, 2013 6:46 AM in response to Kaevann

    Hey all.

     

    Pretty depresive. Apple just doesn´t care for that I guess.

    Anyway my problem was the same though I was using 3G internet like for three months and it worked (even updated **** iOs in the meantime) and then one day (today) didn´t work anymore. So after some searching I came to that site and tried all desribed. Nothing really worked.

     

    Then I searched for APN settings on my carrier site and voila, now it works. APN settings were clear all three months so now **** thing just requested for those fields... Really big question mark here.

     

    So before you get in too big panic try to search for APN setting should be always available on your carrier´s site.

     

    EDIT: After 5 minutes it stopped working again so now it is panic...

  • by cujobanks,

    cujobanks cujobanks Dec 7, 2013 12:26 AM in response to Wurry
    Level 1 (0 points)
    Dec 7, 2013 12:26 AM in response to Wurry

    The solution described by Suzanne also worked for me. My problem started after an update.

  • by cujobanks,

    cujobanks cujobanks Dec 7, 2013 12:27 AM in response to Suzanne515
    Level 1 (0 points)
    Dec 7, 2013 12:27 AM in response to Suzanne515

    Worked for me too ...

  • by bennynormal,

    bennynormal bennynormal Dec 27, 2013 10:32 PM in response to Suzanne515
    Level 1 (0 points)
    Dec 27, 2013 10:32 PM in response to Suzanne515

    thanks Suzanne515, this worked for me. Did not clear history, just cookies.

  • by MrJelly,

    MrJelly MrJelly Jan 5, 2014 5:40 AM in response to Suzanne515
    Level 1 (0 points)
    Jan 5, 2014 5:40 AM in response to Suzanne515

    Thanks Suzanne515 - same problem and your solution worked.

     

    I didn't wait for 5 mins but when I switched off the Ipad I held the power and circular button down until the apple logo came up...it took about a minute to come back to my home page, but now works fine.

     

    Must be something going on with Safari I guess?

     

    Anyway, all good

  • by Koblenz2014,

    Koblenz2014 Koblenz2014 Aug 16, 2014 7:36 PM in response to stel555
    Level 1 (0 points)
    Aug 16, 2014 7:36 PM in response to stel555

    In our case, the symptom was the same after we returned from Germany and put the original AT&T SIM back in. The issue was that while in Germany, we used a service from Aldi (was very good) that as part of its set-up installed a profile on the phone. It is this profile that caused the issue when returning to the U.S. Here is what I did to fix it:


    1) Go to Settings...General

    2) Scroll down to Profiles and then tap on it.

    3) Remove the offending profile (do not remove all profiles)

  • by Alfred DeRose,

    Alfred DeRose Alfred DeRose Aug 17, 2014 1:37 AM in response to Koblenz2014
    Level 5 (7,158 points)
    Mac OS X
    Aug 17, 2014 1:37 AM in response to Koblenz2014

    You're responding to a two-year-old thread.

  • by kzuni413,

    kzuni413 kzuni413 Dec 21, 2014 9:39 PM in response to casemar
    Level 1 (0 points)
    Dec 21, 2014 9:39 PM in response to casemar

    Does the top left corner say "searching"?

  • by JDsocial,

    JDsocial JDsocial Mar 31, 2015 12:06 PM in response to stel555
    Level 1 (0 points)
    Mar 31, 2015 12:06 PM in response to stel555

    I had the same problem after switching from Vodafone to EE.. this is what to do, after getting a pac code and getting th ephone unlocked I still could not "activate mobile date network" this was because vodafone had planted a peice of software that until deleted will not work. How to delete, Settings / general / profile / then select the item that is vodafone and delete it.. and it will work.

  • by JDsocial,

    JDsocial JDsocial Mar 31, 2015 12:07 PM in response to 228199
    Level 1 (0 points)
    Mar 31, 2015 12:07 PM in response to 228199

    I had the same problem after switching from Vodafone to EE.. this is what to do, after getting a pac code and getting th ephone unlocked I still could not "activate mobile date network" this was because vodafone had planted a peice of software that until deleted will not work. How to delete, Settings / general / profile / then select the item that is vodafone and delete it.. and it will work.

  • by rob9099,

    rob9099 rob9099 Jul 19, 2015 5:38 AM in response to JDsocial
    Level 1 (0 points)
    Jul 19, 2015 5:38 AM in response to JDsocial

    Hi

    I had "Could not activate cellular data network" issue after update of iPhone 5 to ios 8.4. I had 3G symbol next to operator but still got messege about no internet on 3G/4G. WiFi working normally. I tried all tips previously posted with the tapping of the different buttons and restarts and also dfu mode restore, nothing helped.

    Then i came across this:

    1. Connect to WiFi

    2. Open Safari and go to: http://www.unlockit.co.nz/#_Custom

    3. Select your country and operator (but usually it's automatically filled)

    4. Tap on "Create APN"

    and you should be good to go.

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