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Need Help with iTunes Library in New OS

400 Views 9 Replies Latest reply: May 15, 2013 2:53 AM by turingtest2 RSS
Dallas Denny Calculating status...
Currently Being Moderated
Apr 29, 2013 6:51 PM



I just switched operating systems from Windows XP 32-bit on a spinning drive to Windows 7 64-bit on a solid-state drive.


I keep my iTunes data on an external drive with the path M:\data\iTunes. I have organize files on, but all the music is in the iTunes folder and not in a music sub-folder.


When I set the path in the new OS and add the library the files all show up, but about half of the art is missing and none of the music will play because the file isn't where iTunes expects it to be. Podcasts won't play, either, and audiobooks aren't showing up at all..


I'm thinking this might be happening because iTunes is expecting the music, podcasts, and books to be in the "proper" subfolders.


Ideas, anyone? How can I fix?

Windows 7
  • Chris CA Level 9 Level 9 (73,330 points)
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    Apr 29, 2013 8:10 PM (in response to Dallas Denny)

    Copy your old entire /Music/iTunes/ folder to /Music/ on the new install.

  • Chris CA Level 9 Level 9 (73,330 points)
    Currently Being Moderated
    Apr 30, 2013 7:20 AM (in response to Dallas Denny)

    Dallas Denny wrote:


    It's the very same folder. It hasn't moved or changed. I changed operating systems and reinstalled iTunes, pointed it at the old folder location, and selected the old library.

    How/where did you do this?


    Settings iTunes prefs > Advanced - iTunes media folder location does not tell iTunes tro look for music currently there.

    It simply tells iTunes where to put new media. iTunes uses the iTunes library.itl file (in the /Music/iTunes/ folder)  to identify where the media is located.


    Note that the iTunes library is not the same thing as the iTunes media folder.

    The iTunes library consists of the iTunes folder (default location is /Music/iTunes/) and the iTunes media, wherever it is located.

  • turingtest2 Level 8 Level 8 (43,845 points)
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    Apr 30, 2013 7:22 AM (in response to Dallas Denny)

    New OS probably may mean new security permissions. When you say "pointed" do you mean that you changed the media folder under Edit > Prefrences > Advanced, or did you shift-start iTunes and connect to the library which is not hosted in the usual location of <User's Music>\iTunes? If the library is in a non-standard location is the media folder elsewhere too?



  • turingtest2 Level 8 Level 8 (43,845 points)
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    May 1, 2013 3:13 AM (in response to Dallas Denny)

    Select a track and press CTRL+I to Get Info. Look at the location given on the summary tab. It should begin with file://localhost. Where is the file really? In some cases it may be possible to move the folders around so that the media is where iTunes expects to find it.


    Alternatively you could move things into a more typical layout as shown in this diagram on the right.



    And then use my script FindTracks to fix the broken links. I'd suggest you move the iTunes folder to the root of the drive first. See also my post on making a split library portable for background.



    Various,iTunes,iOS 6.1.3, Windows XP Pro, iPad 2,iPhone 4,iPod classic,nano
  • turingtest2 Level 8 Level 8 (43,845 points)
    Currently Being Moderated
    May 15, 2013 2:53 AM (in response to Dallas Denny)

    Are you sure iTunes is opening the correct library file? Check the date modified of the M:\iTunes\iTunes Library.itl file to make sure it is updating each time you access the library. Check too under File > Library > Organize Library... that Rearrange files... is either greyed out or, if not, tick the checkbox and click OK.




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