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iPhone 5 wifi issues

1438843 Views 4,653 Replies Latest reply: Apr 5, 2014 1:09 PM by intuitionist RSS Branched to a new discussion.
  • Sotton Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 29, 2013 12:50 PM (in response to tobifs)

    Could You Guys answer me one thing?

     

    Does Your Iphone 5 with 6.1.3?

     

    I´ve swapped out mine and it came with ios 6.0.2. I Didn´t updated it.

     

    The Problem with my other Iphone5 began when I updated it to ios 6.1.3, Even 6.1.2 there was no problem.

     

    Could You Answer that one?

  • azolivas Level 1 Level 1 (0 points)
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    Apr 29, 2013 1:19 PM (in response to Sotton)

    I have kept mine at 6.1.2 and will not upgrade to 6.1.3 until they get the bugs fixed!  I noticed on my first two phones that when I updated to 6.1.3 it stopped working!  wait until another update comes up!

     

    6.1.3 is more like 6.6.6.! 

  • diegoveloper Level 1 Level 1 (0 points)
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    Apr 29, 2013 1:22 PM (in response to azolivas)

    My uncle gave me his iPhone 5 on 6.1.2 version and it had wifi problem, later I updated it to 6.1.3 and the error persist. Only can connect near the router.

  • haroonansari72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 29, 2013 2:15 PM (in response to diegoveloper)

    THE ONLY SOLUTION IS TO KEEP ON TAKING NEW IPH5 TILL THE TIME U RESOLVE THIS PROBLEM. ITS HARDWARE PROBLEM. MY FRIENDS CHANGES 3 IPH5 THEN GOT THE RT ONE WITHOUT WIFI PROBLEM. APPLE HAS STOPPED RESPONDING THIS PROBLEM AS FOR THIS THEY NEED TO CHANGE THE HARDWARE OF ALL THE MOBILES. BIG FAILURE OF APPLE AS AMNY APPLE CUSTOMERS RAN AWAY DUE TO THIS BEHAVIOUR

  • haroonansari72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 29, 2013 2:16 PM (in response to azolivas)

    YOUR PROBLEM WILL REMAIN THERE UN LESS U BUY THE NEW ONE. BETTER GO TO APPLE STORE AND REPLACE UR PHONE

  • haroonansari72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 29, 2013 2:19 PM (in response to azolivas)

    YOU R CENT % RIGHT THAT THEY STARTED REPLACING THE IPHONES AFTER REFURBISHING. BUT SO SORRY TO SAY....APPLE LOVERS INCLUDING ME ARE REALLY SO DISAPPOINTED

  • robertk1 Calculating status...
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    Apr 29, 2013 6:23 PM (in response to Sotton)

    Sotton wrote:

     

    Could You Guys answer me one thing?

     

    Does Your Iphone 5 with 6.1.3?

     

    My first iPhone 5 had Wi-Fi problems, but I took it back and exchanged it for another one (which was new, not a refurb), and it has worked fine ever since.  I have had 6.1.3 on it since the day it was released and have not had a problem (yet).

  • Tm5 Level 1 Level 1 (0 points)
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    Apr 30, 2013 9:36 AM (in response to robertk1)

    If your Iphone 5 was on iOS 6.1.3 from the begining and WIFI is OK it is interesting.

     

    Please paste your Iphone info from this site:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

     

     

    this is my Iphone5 info:

     

    Machine Model: iPhone5,1

    Name: iPhone 5

    ModelCode: iphone_5

    Family name: A1429

    Model Number: MD297

    Group1: iPhone

    Group2:

    Generation: 7

    CPU speed: 1.3GHz

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: Black

    Production year: 2012

    Production week: 47 (November)

    Model introduced: 2012

    Capacity: 16GB

    Factory: F2 (China, Zhengzhou - Foxconn)

  • Sk8Dreams Level 3 Level 3 (840 points)
    Currently Being Moderated
    Apr 30, 2013 11:05 AM (in response to Tm5)

    The wifi on my second iPhone 5 just went south.  It has increasingly flaky over the past several weeks, either failing to see my home network, dropping the connection, or extremely slow when more than a few yards away.  Last night it just gave up the ghost and no longer has any traffic if more than about 15 feet from the router.  As with the first phone, it looks like it is connected.  It's still on 6.0.1, but now I'm going to have to update the OS because that's what they will want me to do at the Apple store.  Now, I just have to find time to do it and to go to the store.  What I'm concerned about, is, what happens when my warranty is up in Dec?  I'm convinced this is a hardware problem.  I've gone 3 months with decent wifi, and it's discouraging to know that the next phone may also have decent wifi for just 3 months.

  • haroonansari72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 30, 2013 12:17 PM (in response to Sk8Dreams)

    It is cent % a hardware problem and there is no doubt. U can only rsolve problem if u get the refurbished iph5 rectified this hardware problem by Apple as they started replacing the phone knowingly about this problem but they r not brave enough to accept this boldly. anyways i really lost trust on Apple phone as i bought it with so much zeal but really so disappointed

  • haroonansari72 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 30, 2013 12:25 PM (in response to Sotton)

    just keep on replacing ur iph5 unless u get the iph without this hardware problem of wifi

  • chaospixel Calculating status...
    Currently Being Moderated
    Apr 30, 2013 12:32 PM (in response to tobifs)

    My iPhone 4S also started forgetting its WiFi password after I upgraded to iOS 6.1.3. I discovered that re-adding my WiFi network manually resolved the issue. Go Settings > Wi-Fi > Other... and type the name of the network you want to connect to (even if it was in the list already); then fill in the appropriate security settings and viola!

  • robertk1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 30, 2013 6:06 PM (in response to Tm5)

    Tm5 wrote:

     

    If your Iphone 5 was on iOS 6.1.3 from the begining and WIFI is OK it is interesting.

     

    Please paste your Iphone info from this site:

     

    http://www.chipmunk.nl/klantenservice/applemodel.html/

     

     

    Mine was NOT on 6.1.3 from the beginning.  I don't recall what version was on it when I got it, but I know I've upgraded it at least once, possibly twice.  WiFi has remained solid throughout.

     

    Here is the info from that site:

     

    Machine Model: iPhone5,1

    Name: iPhone 5 (GSM model: AT&T and Canada)

    ModelCode: iphone_5

    Family name: A1428

    Model Number: MD645

    Group1: iPhone

    Group2:

    Generation: 7

    CPU speed: 1.3GHz

    Screen size: 4 inch

    Screen resolution: 1136x640 pixels

    Colour: White

    Production year: 2012

    Production week: 45 (November)

    Model introduced: 2012



    Capacity: 64GB

    Factory: DN (China, Chengdu - Foxconn)

  • diegoveloper Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 1, 2013 1:25 PM (in response to robertk1)

    Ok guys I was doing some testing.

    First turned airplane mode on to ensure that its not using my data connection.

    I searched wifi connection and found my homr wifi but can't connect, i had to stay near my router 3 meter.

    I set autoproxy on, blank url, then I went back to my room(5 meters and i still stay conected).

    i cant use any app that use internet(facebook,twitter,safari,chrome) sometimes work but is random.

    I noticed that the only work fast is push notifications, its arrive inmediately.

  • Sandman121 Calculating status...
    Currently Being Moderated
    May 1, 2013 11:18 PM (in response to haroonansari72)

    Hardware issue for sure! Intel wifi chipsets=good. Apple wifi chipset spotty. Check which wifi chipset you have here; www.hwaddress.com.

     

    Video of a defective apple iPhone 5 & a working iPhone 5 side by side; http://youtu.be/UYYRrXNNisE

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