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TS1497: iTunes: Videos may be unable to sync to iPhone, iPad, or iPod

Learn about iTunes: Videos may be unable to sync to iPhone, iPad, or iPod

TS1497 How can I alter a format to play?

128 Views 1 Reply Latest reply: Apr 30, 2013 10:19 AM by varjak paw RSS
decalink Calculating status...
Currently Being Moderated
Apr 30, 2013 10:13 AM

So I bought les mis and i want to put it on my new ipod nano....i don't know how to convert it to a for that CAN play. Help!

iPod nano (7th generation)
  • varjak paw Level 10 Level 10 (166,905 points)
    Currently Being Moderated
    Apr 30, 2013 10:19 AM (in response to decalink)

    If you purchased the HD version of the movie, you'll need to download the SD version. The SD copy can be downloaded at no extra charge from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copy of the movie and be able to download it.

     

    Regards.

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