7 Replies Latest reply: May 1, 2013 2:34 PM by Jeff Seibenick
Jeff Seibenick Level 1 Level 1 (15 points)

I have a late 2009 Power Mac Quad Core.  I always update the latest OS and Since I updated to the latest OS (whatever animal it is now) I've noticed 2 annoying issues that occure all the time - and none of these posts have been helpful - or I just can't weed through all the noob, rambling posts to find an answer.  If someone can solve this, or point me to the right post, I'll be greatful.

 

IN THE FINDER - when I right click a file (usually a Quicktime movie), and hover over "Open With" It freezes the finder.  It instantly locks on that option, and sometimes hitting the ESC key quickly will make it go away, but usually just have to force restart finder.  And it's not a rainbow spinner ball it's a blue spinner.

 

PUT COMPUTER TO SLEEP -  When I set the computer to go to sleep - it can't wake up without a forced reboot.  Mouse wont wake it, key strokes wont wake it. The power button still blue, pulsing on and off.  No reaction from the Computer.  There's lots of issues on this, but no one has solved it for a Pro Mac Tower.

 

_thanks


Mac Pro, OS X Mountain Lion (10.8.3), 2.66 GHz Quad-Core, 14GB Ram
  • 1. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Eric Root Level 6 Level 6 (16,220 points)

    Finder:

     

    You need to look in your user Library/Preferences for the .plist. Hold down the option key while using the Finder "Go To Folder" command. Enter ~/Library. Delete the .plist(s) for the application.


    If you prefer to make your user library permanently visible, use the Terminal command found below.


    http://osxdaily.com/2011/07/04/show-library-directory-in-mac-os-x-lion/


    You might want to bookmark the command. I had to use it again after I installed 10.8.2. I have also been informed that if you drag the user library to Finder it will remain visible.

     

    Force quit Finder and test.

     

    Sleep:

     

    Sleep - Wakeup

  • 2. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Jeff Seibenick Level 1 Level 1 (15 points)

    Totally awesome response, quick, conscice and helpful, just a quick question to clarify,

     

    When you say"Delete the .plist(s) for the application"  What applications do you mean?

     

    My issue is that when I click a file in the Finder and choose "Open With" the dialogue pop up freezes and the finder freezes.  It's not a specific application that does it, it's the Finder level "Open With" command that crashes everything.

     

    going to try the sleep function fix next.

  • 3. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Eric Root Level 6 Level 6 (16,220 points)

    The Finder .plist.

     

    Screen Shot 2013-04-30 at 4.23.46 PM.png

  • 4. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Linc Davis Level 10 Level 10 (118,430 points)

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem.  Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
       
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • 5. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Jeff Seibenick Level 1 Level 1 (15 points)

    Hello Eric and thanks again for the intelligent responses.

     

    FYI I did all that you suggested - the Finder and The Sleep fixes - the SLEEP FIX seemed to have worked.  Though I haven't done any work or normal usage, but after the restart, and deleting the Cache and Cookies folder in Library - I was able to sleep and wake the computer without incident.

     

    The Finder.plist however;  still no dice.  I will try the safe boot version next, but The finder still crashes when I hover over "Open With" in the pull down menu - this time with a blue spinner, then a rainbow spinner.  Only way out is to force restart the finder.

  • 6. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Jeff Seibenick Level 1 Level 1 (15 points)

    The results of the Safe Boot Test: The thing works.  No hang up, no stutters, no freezes and no finder rainbow spinners.  So now how I do decipher which conflicting thing is making that pull down function freeze up the finder?  About to restart normally.  Stand by.

  • 7. Re: Finder Crashes on "Open With" and Can't wake from Sleep
    Jeff Seibenick Level 1 Level 1 (15 points)

    Thank you Apple Support Community for the fast and helpful responses.  The Finder issue was fixed by simply starting in safe mode and restarting regularly - no idea why, and the sleep issue was fixed by doing permission repair at the start up and deleting those folders in the Library.  HAZAAH!!

     

    Thanks again.