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TS1967: No content shows up in iTunes after updating

Learn about No content shows up in iTunes after updating

TS1967 When trying to recover a lost iTunes library file, the programme moved all the normal contents of iTunes folder to the desktop. Now what must I do?

1441 Views 25 Replies Latest reply: May 6, 2013 3:26 AM by turingtest2 RSS
  • turingtest2 Level 8 Level 8 (43,950 points)

    Every time iTunes starts up it will attempt to open the last library file that it had open unless you press and hold down shift and keep holding until asked to choose or create the library. Currently your active library file is on your desktop and any supporting files that are supposed to go with it will be recreated there if missing.

     

    1. If you haven't already done so I would apply the permissions fix outlined earlier to the folder C:\Users\User\Music\iTunes just to be on the safe side.

     

    2. Open C:\Users\User\Music\iTunes and create a folder called Old. Move any of the following that can be found into the Old folder:

    iTunes Library.itl

    iTunes Library Extras.itdb

    iTunes Library Genius.itdb

    iTunes Music Library.xml

    sentinel (hidden)

    Album Artwork (folder)

    and delete any *.tmp files.

     

    3. From the desktop move any of the following that can be found into C:\Users\User\Music\iTunes:

    iTunes Library.itl

    iTunes Library Extras.itdb

    iTunes Library Genius.itdb

    iTunes Library.xml (rename as iTunes Music Library.xml, or just delete - iTunes will rebuild)

    sentinel (hidden)

    Album Artwork (folder)

    and delete any *.tmp files.

     

    4. Click the icon to launch iTunes and immediately press and hold down the SHIFT key. Keep holding until asked to choose or create a library. Click choose and browse to C:\Users\User\Music\iTunes\iTunes Library.itl

     

    5. Go to Edit > Preferences > Advanced and correct the media folder location to C:\Users\User\Music\iTunes\iTunes Media. If iTunes prompts to consolidate say No.

     

    6. Check under File > Library > Organize Library... that the Rearrange files... box is greyed out. If not tick the check box and click OK.

     

    7. Run the script Unconsolidated to see if there is anything that isn't where it should be. If there is you can either use File > Library > Organize Library... Consolidate files and then manually clean up the originals, or use my script ConsolidateByMoving which will tidy up as it goes.

     

    tt2


    Various,iTunes 11.0.2.26,iOS 6.1.3, Windows XP Pro, iPad 2,iPhone 4,iPod classic,nano
  • turingtest2 Level 8 Level 8 (43,950 points)

    Once you've got through to step 7 anything still left in the iTunes Media folder on the desktop should be a redundant copy which can be deleted.

     

    tt2

  • turingtest2 Level 8 Level 8 (43,950 points)

    Hmm, apart from step 7 which was supposed to create a playlist for you to review, none of the other steps should have created new playlists. If you've used the File > Add Folder to Library command that can import any m3u files that are in the added folders. You can delete any playlists that you don't have a need for, althjough I would keep any Purchased or Purchased on <Device> ones as they will resurect on your next purchase.

     

    The default naming scheme for music files is ..\iTunes\iTunes Media\Music\<Artist>\<Album>\## <Name>.<Ext>. If you still have artist folders at the level of iTunes Media then check that you corrected the media folder location, as per step 5, and that you did step 6. Check also under Edit > Preferences > Advanced that Keep organized... is ticked. If already ticked, and files are in the wrong place, untick it, apply the change, then go back and select the option again.

     

    tt2

  • turingtest2 Level 8 Level 8 (43,950 points)

    To make sure iTunes is organizing the files inside the media folder in the normal way go to Edit > Preferences > Advanced and untick Keep iTunes Media folder organized, click OK, then go back and enable that option again.

     

    You can run my script Unconsolidated to see if there is and media connected to iTunes which is located outside of the iTunes Media folder. If there is you can either use File > Library > Organize Library... Consolidate files and then manually clean up the originals, or use my script ConsolidateByMoving which will tidy up as it goes.

     

    If you think there may be media inside the media folder not currently connected to iTunes you can use File > Add Folder to Libray and select the media folder. This should add in any unknown content. You can then go to the Songs view, hold down Shift and click View > Show Exact Duplicate Items, then if any are shown you can sort on Date Added and delete those added today.

     

    tt2

  • turingtest2 Level 8 Level 8 (43,950 points)

    You're welcome.

     

    I shall keep an eye out for your follow up question. As long as you attach it to a thread I've posted in I should see it.

     

    tt2

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