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Bought a new printer.  Inserted my cd and nothing happens?

296 Views 2 Replies Latest reply: Apr 30, 2013 9:51 PM by Allan Jones RSS
William Schroder Calculating status...
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Apr 30, 2013 11:43 AM

I just bought a new printer.  When I insert the CD that came with the printer into my Mac, nothing happens.  Still not too familiar with my Mac, but there has to be a way to manually open and start the install process. 

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)

    Normally, there is no need to use an installation disc, if the printer's driver is available online.


    Connect the printer to USB and turn it ON.  Go to System Preferences Print & Scan pane.  There is a sidebar where your current printers are listed.  Click the plus sign at the bottom of the sidebar.  The Add Printer window opens.  If your printer is recognized, it should be listed in that window.  Select it.  If the default settings below are OK, click Add


    If the printer's driver is not on your Mac (and it should not be if this is the first time adding), it gets downloaded and installed.  Your printer should appear in the sidebar of the Print & Scan pane.


    If you have more than one printer (including share printers on the local network), they are all available from the print dialog in apps.  You can set one printer as the default in the Print & Scan pane.

  • Allan Jones Level 7 Level 7 (29,570 points)

    What Mac OS version are you running?


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