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Itunes will not open on computer says it has stopped working and it must be closed. My computer tells me its an incompatible app. Is there a problem with the new itunes or is it my computer?

433 Views 3 Replies Latest reply: May 1, 2013 9:07 AM by keeferaf RSS
zebraslayer Calculating status...
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Apr 30, 2013 7:28 AM

I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks

Windows 7

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