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TS3274: iPad: Basic troubleshooting

Learn about iPad: Basic troubleshooting

TS3274 How do I turn on my internal speakers?

165 Views 1 Reply Latest reply: May 1, 2013 10:24 AM by GrumpyGator RSS
Ken1938 Calculating status...
Currently Being Moderated
May 1, 2013 6:44 AM

My speakers have suddenly stopped working. It has become necessary to use headphones to hear all outputs of sound

iPad, iOS 6.1.3
  • GrumpyGator Level 5 Level 5 (4,560 points)
    Currently Being Moderated
    May 1, 2013 10:24 AM (in response to Ken1938)

    Try this:


    Make sure IOS is updated to latest version

    (How to update your iOS device

    http://support.apple.com/kb/HT4623)

     

    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.

     

    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').

    (no media or data will be deleted from the device, this will only take a minute).

     

    If that doesn't work then backup and then restore the device as new first (to isolate cause of the issue). Then from backup if necessary.

     

     

    How to back up and restore (iCloud and iTunes)

     

    http://support.apple.com/kb/HT1766

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