memnoch13

Q: Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes

Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes tried to check usb driver but computer says it is working properly

iPod shuffle

Posted on May 1, 2013 2:10 PM

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Q: Ipod shuffle 4th gen charges plays but doesnt show up in windows or itunes

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 1, 2013 2:38 PM in response to memnoch13
    Level 8 (39,428 points)
    Mac OS X
    May 1, 2013 2:38 PM in response to memnoch13

    Did this shuffle work before with this computer, and it does not now for some reason?  Or is this the first time you are trying to connect this shuffle to this computer?

  • by memnoch13,

    memnoch13 memnoch13 May 3, 2013 5:53 AM in response to memnoch13
    Level 1 (0 points)
    May 3, 2013 5:53 AM in response to memnoch13

    it worked on my laptop before. it was "accidently unplugged" by my younger sister without safely ejecting my ipod so is their anyway to fix this without having to get it serviced by apple

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 3, 2013 12:16 PM in response to memnoch13
    Level 8 (39,428 points)
    Mac OS X
    May 3, 2013 12:16 PM in response to memnoch13

    Just disconnecting it without ejecting should not cause permanent damage.  It may cause data corruption, if iTunes was in the process of syncing at the time.  But iTunes should still see the shuffle and (maybe) tell you to Restore it.

     

    Is it possible that the "accident" damaged the USB cable? 

     

    Make sure you have done this on the shuffle since the problem occurred

     

    http://support.apple.com/kb/HT1655

     

    And you should also shut down (power off) the computer, if you have not already.

     

    Have you tried more than one USB port on the computer (not a hub if you use one)?  You can also try it with all other USB devices disconnected, except for standard keyboard and mouse (if normally used).

     

    If those things do not help, what version of Windows do you use?