10 Replies Latest reply: May 1, 2013 4:47 PM by Linc Davis
Kendown Level 1 Level 1 (0 points)

I have been noticing that my iMac is getting really slow to log me in to my profile (admin) lately. I have run the disk utility, repaired permissions, checked the disk. I have used Tech Tool Pro to check everything out, and it finds nothing. It's about 2 minutes from entering my password, to when it is fairly ready for me to open an app, or do anything really. I know it used to be faster. Any ideas out there?

 

2011 iMac intel I7

32gb ram

1Tb hardrive (less than 50% used)

everything updated and current.


iMac, OS X Mountain Lion (10.8.3), 32Gb ram
  • 1. Re: iMac is very slow to log in to my profile
    Linc Davis Level 10 Level 10 (118,490 points)

    After typing your password in the login window, hold down the shift key and click the Log In button. That will prevent your login items from loading. Any difference?

  • 2. Re: iMac is very slow to log in to my profile
    Kendown Level 1 Level 1 (0 points)

    I will let you know.

  • 3. Re: iMac is very slow to log in to my profile
    Kendown Level 1 Level 1 (0 points)

    It maybe shaved off about 20 seconds from the usual slowness. It still was almost 2 minutes until I could launch a program from the launchbar.

  • 4. Re: iMac is very slow to log in to my profile
    Linc Davis Level 10 Level 10 (118,490 points)

    The next time you have the problem, note the exact time: hour, minute, second.

     

    If you have more than one user account, these instructions must be carried out as an administrator.

     

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 5. Re: iMac is very slow to log in to my profile
    Kendown Level 1 Level 1 (0 points)

    5/1/13 4:03:00.212 PM SecurityAgent[141]: User info context values set for kendown1

    5/1/13 4:03:00.843 PM SecurityAgent[141]: Login Window login proceeding

    5/1/13 4:03:01.461 PM loginwindow[41]: Login Window - Returned from Security Agent

    5/1/13 4:03:01.493 PM loginwindow[41]: ERROR | ScreensharingLoginNotification | Failed sending message to screen sharing GetScreensharingPort, err: 1102

    5/1/13 4:03:01.530 PM loginwindow[41]: USER_PROCESS: 41 console

    5/1/13 4:03:01.635 PM com.apple.launchd.peruser.501[176]: (com.apple.gamed) Ignored this key: UserName

    5/1/13 4:03:01.635 PM com.apple.launchd.peruser.501[176]: (com.apple.gamed) Ignored this key: GroupName

    5/1/13 4:03:01.635 PM com.apple.launchd.peruser.501[176]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self

    5/1/13 4:03:01.639 PM loginwindow[41]: Connection with distnoted server was invalidated

    5/1/13 4:03:01.643 PM distnoted[180]: # distnote server agent  absolute time: 67.974255181   civil time: Wed May  1 16:03:01 2013   pid: 180 uid: 501  root: no

    5/1/13 4:03:01.728 PM WindowServer[94]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.

    5/1/13 4:03:01.831 PM blued[55]: kBTXPCUpdateUserPreferences gConsoleUserUID = 501

    5/1/13 4:03:01.880 PM WindowServer[94]: Display 0x042801c0: MappedDisplay Unit 0; ColorProfile { 2, "iMac"}; TransferFormula (1.000000, 1.000000, 1.000000)

    5/1/13 4:03:01.933 PM locationd[194]: NOTICE,Location icon should now be in state 0

    5/1/13 4:03:01.939 PM NetworkBrowserAgent[199]: Starting NetworkBrowserAgent

    5/1/13 4:03:02.012 PM com.apple.launchd.peruser.501[176]: (com.apple.afpstat-qfa[219]) Exited with code: 2

    5/1/13 4:03:02.035 PM Symantec Error Reporting[221]: Symantec Error Reporting Daemon launched.

    5/1/13 4:03:02.040 PM com.apple.launchd[1]: (com.symantec.errorreporting.periodic) Throttling respawn: Will start in 7147 seconds

    5/1/13 4:03:02.040 PM com.apple.launchd[1]: (com.symantec.errorreporting.periodic) Throttling respawn: Will start in 7147 seconds

    5/1/13 4:03:02.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=225[GoogleSoftwareUp] clearing CS_VALID

    5/1/13 4:03:02.699 PM UserEventAgent[179]: cannot find fw daemon port 1102

    5/1/13 4:03:02.736 PM com.apple.launchd.peruser.501[176]: (com.apple.mrt.uiagent[209]) Exited with code: 255

    5/1/13 4:03:03.699 PM WindowServer[94]: CGXDisableUpdate: UI updates were forcibly disabled by application "SystemUIServer" for over 1.00 seconds. Server has re-enabled them.

    5/1/13 4:03:03.819 PM com.apple.SecurityServer[15]: Session 100006 created

    5/1/13 4:03:04.504 PM Symantec Error Reporting[221]: Symantec Error Reporting Daemon beginning submission for domain current-user.

    5/1/13 4:03:04.504 PM Symantec Error Reporting[221]: Symantec Error Reporting Daemon: Submitting 0 error reports.

    5/1/13 4:03:04.504 PM Symantec Error Reporting[221]: Symantec Error Reporting Daemon: Nothing to submit.

    5/1/13 4:03:04.760 PM WindowServer[94]: reenable_update_for_connection: UI updates were finally reenabled by application "SystemUIServer" after 2.06 seconds (server forcibly re-enabled them after 1.00 seconds)

    5/1/13 4:03:05.184 PM locationd[250]: NOTICE,Location icon should now be in state 0

    5/1/13 4:03:05.709 PM apsd[228]: Unable to bootstrap_lookup connection port for 'com.apple.ubd.system-push': Unknown service name

    5/1/13 4:03:06.078 PM SystemUIServer[191]: MenuMeterCPU loaded.

    5/1/13 4:03:06.097 PM SystemUIServer[191]: MenuMeterDisk loaded.

    5/1/13 4:03:06.101 PM SystemUIServer[191]: MenuMeterMem loaded.

    5/1/13 4:03:06.124 PM SystemUIServer[191]: MenuMeterNet loaded.

    5/1/13 4:03:06.133 PM SystemUIServer[191]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    5/1/13 4:03:06.133 PM SystemUIServer[191]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

    5/1/13 4:03:07.028 PM SymUIAgent[220]: objc[220]: Class StatPing is implemented in both /Library/Application Support/Symantec/SymQuickMenu/LiveUpdateQM.plugIn/Contents/MacOS/LiveUpdateQM and /Library/Application Support/Symantec/SymQuickMenu/NCoQuickMenu.plugIn/Contents/MacOS/NCoQuickMenu. One of the two will be used. Which one is undefined.

    5/1/13 4:03:08.139 PM SymUIAgent[220]: objc[220]: Class StatPing is implemented in both /Library/Application Support/Symantec/SymQuickMenu/LiveUpdateQM.plugIn/Contents/MacOS/LiveUpdateQM and /Library/Application Support/Symantec/SymQuickMenu/NortonPersonalFirewallQM.plugIn/Contents/MacOS/No rtonPersonalFirewallQM. One of the two will be used. Which one is undefined.

    5/1/13 4:03:09.992 PM SymUIAgent[220]: objc[220]: Class StatPing is implemented in both /Library/Application Support/Symantec/SymQuickMenu/LiveUpdateQM.plugIn/Contents/MacOS/LiveUpdateQM and /Library/Application Support/Symantec/SymUIAgent/PlugIns/WebFraudAlert.bundle/Contents/MacOS/WebFrau dAlert. One of the two will be used. Which one is undefined.

    5/1/13 4:03:29.732 PM DGAgent[224]: Resolved DG link from bookmark. /Applications/Drive Genius 3.app

    5/1/13 4:03:49.808 PM com.apple.SecurityServer[15]: Session 100005 created

  • 6. Re: iMac is very slow to log in to my profile
    Linc Davis Level 10 Level 10 (118,490 points)

    Back up all data, then uninstall the useless Norton/Symantec and "Drive Genius" products according to the developers' instructions. Reboot and test.

  • 7. Re: iMac is very slow to log in to my profile
    Kendown Level 1 Level 1 (0 points)

    Umm, before I do that.... Maybe you could give me a little info on why the Norton products are "useless"??

    I was under the impression that they keep me relativly safe from malware & viruses.

    Drive Genius I have no problem uninstalling. I have Disk Warrior if I need serious disk services.

    Thanks.

  • 8. Re: iMac is very slow to log in to my profile
    Linc Davis Level 10 Level 10 (118,490 points)

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
      
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.

    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
       
    The following caveats apply to XProtect:
    • It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    • It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
       
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    • It can easily be disabled or overridden by the user.
    • A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to bypass Apple's oversight, or the oversight could fail in a particular case due to human error.
    For most purposes, applications recognized by Gatekeeper as signed, including App Store products, can be considered safe. Note, however, that at least one trojan for iOS (not for OS X) was briefly distributed by a developer in Russia through the iTunes App Store. That store is under the same oversight by Apple as the Mac App Store, so the protection shouldn't be considered absolute. App Store products may prompt for access to private data, such as your contacts. Think before granting that access. OS X security is based on user input. Never click anything reflexively.
           
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
     
    5. Beyond XProtect, Gatekeeper, and MRT, there’s no evidence of any benefit from other automated protection against malware. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
        
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    • Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    • A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    • Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    • Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    • Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    • Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    • Even signed applications should not be trusted if they do something unexpected, such as asking for permission to access your contacts or your location for no apparent reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
      
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
       
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable itnot JavaScript — in your browsers.
       
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.

    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.

    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software  ClamXav — nothing else.
      
    Why shouldn't you use commercial "anti-virus" products?
    • Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    • In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    • By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
        
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
        
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
      
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
       
    ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
        
    9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
      
    10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • 9. Re: iMac is very slow to log in to my profile
    Kendown Level 1 Level 1 (0 points)

    Okay, so much better after uninstalling those products. I timed it, and it was 25 seconds to the full desktop and launchbar, all icons in the top bar too. But, and I hope I explain this correctly; at the full desktop load, maybe now it's 40 seconds since logon - I click on the Mail icon on the launchbar, and it takes about 1 minute for the mail application to show completely on the screen.

    I am not sure if this falls in the 'normal' category or not. You know how issues creep in slowly, so it's hard to remember if it was always like this or not. Don't get me wrong, you have helped tremendously and I really appreciate it. I learned a LOT from your above post on third party products. I think maybe I am at the point where this is a "fixed" issue. I now think maybe I am wishing for something it's never done, lol.

    Thanks so much.

     

    Ken

     

    (edit for spelling)

     

    Message was edited by: Kendown

  • 10. Re: iMac is very slow to log in to my profile
    Linc Davis Level 10 Level 10 (118,490 points)

    I think you're getting reasonable performance for running off a hard drive.