Skip navigation

Location Services Won't Turn Off

1671 Views 5 Replies Latest reply: May 1, 2013 6:22 PM by danielny RSS
danielny Calculating status...
Currently Being Moderated
Apr 9, 2013 3:45 AM

I have an app Shop Kick and for some reason today the location services on the app will not shutoff (I have the location arrow on the top right and when I go to settings location servies the arrow is purple next to shop kick app).  I have had this app now for 2 years and the location service has never continued to run on the app.  I tried doing to double home screen tap and killed the app but it according to my phone it's still using location service even after I killed the app.  I then tried to turn off/on my phone but still even after powering on/off it's still claiming to use location service.  What's going on?

  • wjosten Level 10 Level 10 (91,390 points)
    Currently Being Moderated
    Apr 9, 2013 3:51 AM (in response to danielny)

    Try resetting your phone: Press the Sleep/wake button & Home button at the dsame time, keep pressing until you see the Apple logo, then release.

  • barb.rocken Calculating status...
    Currently Being Moderated
    Apr 10, 2013 10:29 AM (in response to wjosten)

    I am having the same issue.  I tried the hard reset, powering off and back on but, it persists.  the only way to turn it off, is to shut off location services for the app when not using it (which is a pain)

  • Starmc Calculating status...
    Currently Being Moderated
    Apr 30, 2013 6:52 PM (in response to danielny)

    Hi there I was having the same issues myself an I know it can be a pain because its a real battery drainer. The tip I have that worked for me is I went to location services and one by one I turned off each individual apps location service until the arrow went off so I was able to quickly find the app that was causing the issues (allow about 5 or so seconds between each app after you turn if off) after you find the bad app you can go into that apps settings to try to fix it. Or for me the app never stopped searching my location even with the app fully closed. ( so I deleted the app ) I hope this tip helps out

  • pogiepnoy Calculating status...
    Currently Being Moderated
    May 1, 2013 2:12 PM (in response to danielny)

    Go to the shopkick app settings and turn off "notifications near stores"


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.