Currently Being ModeratedMay 2, 2013 1:12 PM (in response to Scotch_Brawth)
You will probably want to contact Apple Enterprise Support at 1-866-752-7753 for help with this issue.
Best of luck.
Currently Being ModeratedMay 2, 2013 1:55 PM (in response to laundry bleach)
This is an "issue"? I have to pay to get Enterprise-level support from Apple just to migrate from ICU to Apple Configurator?
I'm frankly astonished that this is the current state of affairs. Has no-one used this app just to add a configuration profile to an iOS device?
Currently Being ModeratedMay 13, 2013 2:51 PM (in response to Scotch_Brawth)
Hey Scotch Brawth,
I haven't migrated from ICU to AC, but I have used Configurator quite a bit. Using Configurator in "unsupervised" mode doesn't require you to erase all of your data. I add configuration profiles all the time to iPads without deleting any data on the devices. If you try to "supervise" your iPad with Apple Configurator, then yes it will wipe all of your data.
If I were in your shoes, first I would make an encrypted backup in iTunes (always good to make a backup just in case something goes wrong). Then I would use the Prepare tab in Apple Configurator and create the configuration profile to specify that the App Store should prompt for passwords. I'd click on the "+" sign at the bottom of the "Profiles" area within Apple Configurator and choose "Create new profile." I would give the profile a name. Select Restrictions in the left column. Click Configure on the right side. Scroll down and place a check box next to "Require iTunes Store password for all purchases." Click Save. Back on the Prepare screen I would be sure that Supervision is Off, iOS is "No Change," Restore should be "Don't Restore Backup." I would place a checkmark next to the new configuration profile and click the Prepare button.
Hope this helps.
Currently Being ModeratedMay 16, 2013 1:38 PM (in response to nsdjoey)
What you've said chimes with some info I got elsewhere. So, that's promising. I'll give it a shot at the next opportunity.