TS1398: iOS: Troubleshooting Wi-Fi networks and connectionsLearn about iOS: Troubleshooting Wi-Fi networks and connections
Currently Being ModeratedMay 2, 2013 4:48 PM (in response to townss)
Try rebooting the router - shut down for 15 seconds and turn it back on.
Currently Being ModeratedMay 2, 2013 4:49 PM (in response to townss)
Assuming this is the only network that gives you this problem:
Settings > WiFi > Your network (arrow at right) > Forget this Network > Set it up again
Settings > General > Reset > Reset Network Settings
Currently Being ModeratedMay 2, 2013 4:54 PM (in response to pvonk)
Thanks for the suggestion, but we have tried this and it didn't help.
Currently Being ModeratedMay 2, 2013 4:55 PM (in response to modular747)
We have tried this too with no luck. But thanks for trying to help!
Currently Being ModeratedMay 2, 2013 5:02 PM (in response to townss)
Do other devices function normally when connected to your home router?
If so, you need to restore the phone in iTunes, first using a backup and if needed as a new iPhone without using a backup. If restoring as new doesn't help, there is a hardware problem that needs evaluation by Apple.
FYI, when posting a problem it is good etiquette to state all the troubleshooting steps you've already take so that others don't waste their time suggesting things you've already done. This forum in ranked very low in telepathic skills.