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Problem restoring new iPhone to old iPhone's backup

3173 Views 15 Replies Latest reply: May 6, 2013 7:38 PM by legacyfarm RSS Branched to a new discussion.
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C.Rose Calculating status...
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May 2, 2013 2:48 PM

I have the iPhone 4S. My old iPhone had a broken headphone jack, so my carrier (Verizon) got me a new one. I've backed up my old iPhone to my itunes, but when I went to restore the new iPhone to the old one's backup, only my apps and contacts made it over. I've retried this several times, but I keep getting the same result.
I'm trying to backup to the cloud right now, so we'll see if that helps.

 

Does anyone know what I might be doing wrong?

iPhone 4S, iOS 6.1.3
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