Skip navigation

TS4422: OS X Mountain Lion: Some firmware updates do not appear in the Mac App Store

Learn about OS X Mountain Lion: Some firmware updates do not appear in the Mac App Store

TS4422 Why does my macbook pro (mid 2010) keep crashing after installing latest Mountain Lion?

828 Views 4 Replies Latest reply: Sep 4, 2013 3:10 AM by thykier RSS
GloCon Calculating status...
Currently Being Moderated
May 2, 2013 7:02 PM

I updated my operating system on MBP (mid 2010) to Mountain Lion 10.8.3.  I am starting to regret it! It takes forever to boot up and shut down, it keeps crashing every time my husband tries to go on his work email system (he's about to chuck my MBP out the window!) and also does it to me randomly.  The MBP runs very SLOW.

 

What's up? Do I need to bring to Genius Bar or can it be resolved here?

 

Thanks!

MacBook Pro, OS X Mountain Lion (10.8.3)
  • Frank Caggiano Level 7 Level 7 (22,755 points)

    In cases where an update seems to cause problems with a system that was running well before the update installing the combo update for that system might help.

     

    See  OS X Mountain Lion Update v10.8.3 (Combo)

     

    While installing the combo update is safe it is always highly recommended that in cases like this you have a good working backup before proceeding.

    iMac, OS X Mountain Lion (10.8.3), Safari 6.0.2,Aperture 3.4.3
  • Grant Bennet-Alder Level 8 Level 8 (48,105 points)

    If you are experiencing the problem described in this bulletin on a MacBook Pro 6,2 2010, you should print out the article (as a hedge against them not knowing about this program) and make an appointment at the Genius Bar for an evaluation of whether you have the defect.

     

    TS4088- MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video

     

    They need to run a special diagnostic for exactly this problem -- Do not leave until they have run the test, it is really quick and the standard "overnight bake" will not detect it.

     

    Be sure you have a backup before you go, as if it fails the test, it is usually a depot-level repair (not overnight).

     

    EDIT: Maybe they should look at your husband while he is there. Usually folks want to throw Windows at their Mac, not the other way around.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Linc Davis Level 10 Level 10 (107,500 points)

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

      

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

       

    Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select  

     

    View ▹ Show Log List

      

    from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • thykier Calculating status...

    Hi - I have the smae problem. Suddenly crashes - MBP 15, new HD with Mountain Lion.

     

    here is the report:

     

    Mon Aug 12 17:20:27 2013

    panic(cpu 1 caller 0xffffff7f9b7fcf1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8095c82000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127

    Backtrace (CPU 1), Frame : Return Address

    0xffffff809520b1f0 : 0xffffff801961d626

    0xffffff809520b260 : 0xffffff7f9b7fcf1a

    0xffffff809520b330 : 0xffffff7f99dd2f1e

    0xffffff809520b3f0 : 0xffffff7f99ea712d

    0xffffff809520b430 : 0xffffff7f99ea718e

    0xffffff809520b4a0 : 0xffffff7f9a16ded0

    0xffffff809520b5d0 : 0xffffff7f99ecfa75

    0xffffff809520b5f0 : 0xffffff7f99dd9d50

    0xffffff809520b6a0 : 0xffffff7f99dd77d0

    0xffffff809520b8a0 : 0xffffff7f99dd910a

    0xffffff809520b970 : 0xffffff7f9ad478be

    0xffffff809520ba30 : 0xffffff7f9ad4e6f4

    0xffffff809520ba60 : 0xffffff7f9ad57f7e

    0xffffff809520ba90 : 0xffffff7f9ad57cb1

    0xffffff809520bb50 : 0xffffff7f9ad258c8

    0xffffff809520bba0 : 0xffffff8019a66e69

    0xffffff809520bbc0 : 0xffffff8019a68410

    0xffffff809520bc20 : 0xffffff8019a65e2f

    0xffffff809520bd70 : 0xffffff8019698c01

    0xffffff809520be80 : 0xffffff8019620b3d

    0xffffff809520beb0 : 0xffffff8019610448

    0xffffff809520bf00 : 0xffffff801961961b

    0xffffff809520bf70 : 0xffffff80196a6536

    0xffffff809520bfb0 : 0xffffff80196ce9e3

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9b7ef000->0xffffff7f9b801fff

                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7f9b7ea000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000

                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9b7d6000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f99be8000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000

             com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000->0xffffff7f9a016fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000

             com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7 f9a022000->0xffffff7f9a2f6fff

                dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000

             com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9ad130 00->0xffffff7f9ade0fff

                dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f99d 71000

                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f99d5d000

                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f99c0a000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f99d1a000

     

    BSD process name corresponding to current thread: talagent

     

    Mac OS version:

    12E55

     

    Kernel version:

    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64

    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36

    Kernel slide:     0x0000000019400000

    Kernel text base: 0xffffff8019600000

    System model name: MacBookPro6,2 (Mac-F22586C8)

     

    System uptime in nanoseconds: 106796605211

    last loaded kext at 24169327860: com.apple.driver.AppleBluetoothMultitouch     75.19 (addr 0xffffff7f9b828000, size 77824)

    loaded kexts:

    com.paceap.kext.pacesupport.snowleopard     5.9.1

    com.serato.usb.kext     2.3.0

    com.apple.driver.AppleBluetoothMultitouch     75.19

    com.apple.driver.AppleHWSensor     1.9.5d0

    com.apple.driver.AudioAUUC     1.60

    com.apple.iokit.IOBluetoothSerialManager     4.1.4f2

    com.apple.filesystems.autofs     3.0

    com.apple.driver.AGPM     100.12.87

    com.apple.driver.AppleTyMCEDriver     1.0.2d2

    com.apple.driver.AppleMikeyHIDDriver     122

    com.apple.driver.AppleHDAHardwareConfigDriver     2.3.7fc4

    com.apple.driver.AppleHDA     2.3.7fc4

    com.apple.GeForce     8.1.2

    com.apple.driver.AppleIntelHDGraphics     8.1.2

    com.apple.driver.AppleUpstreamUserClient     3.5.10

    com.apple.nvidia.NVDAStartup     8.1.2

    com.apple.driver.AppleMikeyDriver     2.3.7fc4

    com.apple.iokit.IOBluetoothUSBDFU     4.1.4f2

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.1.4f2

    com.apple.iokit.IOUserEthernet     1.0.0d1

    com.apple.driver.AppleSMCPDRC     1.0.0

    com.apple.Dont_Steal_Mac_OS_X     7.0.0

    com.apple.driver.AppleBacklight     170.2.5

    com.apple.driver.AppleIntelHDGraphicsFB     8.1.2

    com.apple.driver.AppleSMCLMU     2.0.3d0

    com.apple.driver.AppleMuxControl     3.4.5

    com.apple.driver.ApplePolicyControl     3.4.5

    com.apple.driver.AppleLPC     1.6.0

    com.apple.driver.AppleMCCSControl     1.1.11

    com.apple.driver.ACPI_SMC_PlatformPlugin     1.0.0

    com.apple.driver.SMCMotionSensor     3.0.3d1

    com.apple.driver.AppleUSBTCButtons     237.1

    com.apple.driver.AppleUSBTCKeyEventDriver     237.1

    com.apple.driver.AppleUSBTCKeyboard     237.1

    com.apple.driver.AppleFileSystemDriver     3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1

    com.apple.BootCache     34

    com.apple.driver.AppleUSBCardReader     3.1.7

    com.apple.driver.AppleIRController     320.15

    com.apple.iokit.SCSITaskUserClient     3.5.5

    com.apple.driver.XsanFilter     404

    com.apple.iokit.IOAHCIBlockStorage     2.3.1

    com.apple.driver.AirPort.Brcm4331     615.20.17

    com.apple.driver.AppleFWOHCI     4.9.6

    com.apple.driver.AppleAHCIPort     2.5.2

    com.apple.driver.AppleUSBHub     5.5.5

    com.apple.iokit.AppleBCM5701Ethernet     3.6.1b4

    com.apple.driver.AppleUSBUHCI     5.2.5

    com.apple.driver.AppleUSBEHCI     5.5.0

    com.apple.driver.AppleEFINVRAM     1.7

    com.apple.driver.AppleSmartBatteryManager     161.0.0

    com.apple.driver.AppleRTC     1.5

    com.apple.driver.AppleACPIButtons     1.7

    com.apple.driver.AppleHPET     1.8

    com.apple.driver.AppleSMBIOS     1.9

    com.apple.driver.AppleACPIEC     1.7

    com.apple.driver.AppleAPIC     1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0

    com.apple.nke.applicationfirewall     4.0.39

    com.apple.security.quarantine     2.1

    com.apple.driver.AppleIntelCPUPowerManagement     196.0.0

    com.apple.driver.IOBluetoothHIDDriver     4.1.4f2

    com.apple.driver.AppleMultitouchDriver     235.29

    com.apple.iokit.IOSerialFamily     10.0.6

    com.apple.kext.triggers     1.0

    com.apple.driver.DspFuncLib     2.3.7fc4

    com.apple.iokit.IOAudioFamily     1.8.9fc11

    com.apple.kext.OSvKernDSPLib     1.6

    com.apple.nvidia.nv50hal     8.1.2

    com.apple.NVDAResman     8.1.2

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.1.4f2

    com.apple.iokit.IOSurface     86.0.4

    com.apple.iokit.IOBluetoothFamily     4.1.4f2

    com.apple.iokit.IOFireWireIP     2.2.5

    com.apple.driver.AppleHDAController     2.3.7fc4

    com.apple.iokit.IOHDAFamily     2.3.7fc4

    com.apple.driver.AppleBacklightExpert     1.0.4

    com.apple.driver.AppleSMBusPCI     1.0.11d0

    com.apple.driver.AppleGraphicsControl     3.4.5

    com.apple.iokit.IONDRVSupport     2.3.7

    com.apple.driver.AppleSMBusController     1.0.11d0

    com.apple.iokit.IOGraphicsFamily     2.3.7

    com.apple.driver.IOPlatformPluginLegacy     1.0.0

    com.apple.driver.IOPlatformPluginFamily     5.3.0d51

    com.apple.driver.AppleSMC     3.1.4d2

    com.apple.driver.AppleUSBMultitouch     237.3

    com.apple.iokit.IOSCSIBlockCommandsDevice     3.5.5

    com.apple.iokit.IOUSBMassStorageClass     3.5.1

    com.apple.iokit.IOUSBHIDDriver     5.2.5

    com.apple.driver.AppleUSBMergeNub     5.5.5

    com.apple.driver.AppleUSBComposite     5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.5.5

    com.apple.iokit.IOBDStorageFamily     1.7

    com.apple.iokit.IODVDStorageFamily     1.7.1

    com.apple.iokit.IOCDStorageFamily     1.7.1

    com.apple.iokit.IOAHCISerialATAPI     2.5.1

    com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.5

    com.apple.iokit.IO80211Family     530.4

    com.apple.iokit.IOFireWireFamily     4.5.5

    com.apple.iokit.IOAHCIFamily     2.3.1

    com.apple.iokit.IOUSBUserClient     5.5.5

    com.apple.iokit.IOEthernetAVBController     1.0.2b1

    com.apple.iokit.IONetworkingFamily     3.0

    com.apple.iokit.IOUSBFamily     5.6.0

    com.apple.driver.AppleEFIRuntime     1.7

    com.apple.iokit.IOHIDFamily     1.8.1

    com.apple.iokit.IOSMBusFamily     1.1

    com.apple.security.sandbox     220.3

    com.apple.kext.AppleMatch     1.0.0d1

    com.apple.security.TMSafetyNet     7

    com.apple.driver.DiskImages     345

    com.apple.iokit.IOStorageFamily     1.8

    com.apple.driver.AppleKeyStore     28.21

    com.apple.driver.AppleACPIPlatform     1.7

    com.apple.iokit.IOPCIFamily     2.7.3

    com.apple.iokit.IOACPIFamily     1.4

    com.apple.kec.corecrypto     1.0

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.