EdmundfromATX
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Q: Itunes hangs on accessing itunes store and other problems

I haven't been able to connect to the Itunes store for over a month on my new desktop. I have tried the DNS flush and everything else recommended in the forums. When I try to login to the Itunes store continually says "accessing Itunes Store" but it never moves beyond that after hours. Additionally, Itunes hangs in step 2 of 5 "Backing Up" and never progresses to step 3.

 

I recently bought a new computer. Can my trouble be at all related to the Iphone having some preferences associated with the old computer?

 

This is extremely frustrating. Any help would be most appreciated.

iPhone 4, Windows 7

Posted on May 16, 2012 9:36 PM

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EdmundfromATX

Q: Itunes hangs on accessing itunes store and other problems

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  • by pztlmx,

    pztlmx pztlmx Sep 11, 2012 1:46 PM in response to wiclee
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    Sep 11, 2012 1:46 PM in response to wiclee

    Thanks. That solved my issue I had with accessing the iTunes store after switching to a new PC

    /Jan

  • by Paddy S,

    Paddy S Paddy S Dec 11, 2012 9:08 AM in response to EdmundfromATX
    Level 1 (0 points)
    Dec 11, 2012 9:08 AM in response to EdmundfromATX

    wiclee solved the issue. I also deleted my last sync prior to this but i don't know if that was part of the fix.

  • by verligne,

    verligne verligne Dec 12, 2012 2:53 PM in response to wiclee
    Level 1 (0 points)
    Dec 12, 2012 2:53 PM in response to wiclee

    I'm having the same problem.  Winsock reset resolved the CPU usage problem but not the iTunes store problem.  When I run autoruns, it shows Bonjour, and a few dozen LAYERED_PROVIDERs with no publisher listed.

     

    Would appreciate any suggestions.

  • by Saintly007,

    Saintly007 Saintly007 Dec 12, 2012 8:55 PM in response to wiclee
    Level 1 (0 points)
    Dec 12, 2012 8:55 PM in response to wiclee

    This solution worked perfectly. I am now going to see how long this lasts...thanks again.

  • by sks07,

    sks07 sks07 Jan 17, 2013 12:17 PM in response to wiclee
    Level 1 (0 points)
    Jan 17, 2013 12:17 PM in response to wiclee

    You are awesome!!!! This totally worked for me. Just one question. When my pc restarted it came up with a box talking about how family protection had been uninstalled.  Is this somehting that i need to keep pc safe?

  • by deafsquare,

    deafsquare deafsquare Feb 10, 2013 11:54 AM in response to wiclee
    Level 1 (0 points)
    Feb 10, 2013 11:54 AM in response to wiclee

    Thanks...this worked for me. I had sent an email to Apple support and the tech's answer didn't provide me with any help. My second email was not responded to Searching through the internet I found this thread. Perhaps the techs who answer emails should be versed in helping with this problem Thanks again!

  • by JerichoJones,

    JerichoJones JerichoJones May 3, 2013 8:41 AM in response to EdmundfromATX
    Level 1 (0 points)
    May 3, 2013 8:41 AM in response to EdmundfromATX

    I am on WinXP SP3. When I try to download files from iTunes it hangs and even the OS cannot be rebooted. I had to hold down the power button.

     

    I tried all the solutions here and elsewhere to no avail. The fix for me was to turn of simultaneous downloads.

     

    Apple: Making iTunes a total piece of crap is not going to force me to buy a Mac so give it up already. And since it is so terrible why would I buy an iPhone to be hassled by this worthless piece of crap called iTunes.

  • by Shiv_s,

    Shiv_s Shiv_s Oct 13, 2013 7:25 AM in response to wiclee
    Level 1 (0 points)
    Oct 13, 2013 7:25 AM in response to wiclee

    Thank you very much , i am looking for the resolution since this morning .The command "netsh winsock reset " did all the work and now i tunes is working fine . Thank you again

  • by FCP1969,

    FCP1969 FCP1969 Aug 7, 2015 2:58 AM in response to wiclee
    Level 1 (0 points)
    Aug 7, 2015 2:58 AM in response to wiclee

    Hi Wiclee,

    THANK YOU VERY MUCH.

    This worked perfectly!

     

    Up until I found your fix I have spent 3 hours searching on how to fix this issue and also spent 30min with Apple support and they didnt know how to fix it.

     

    Thank you again,

     

    Cheers from Australia

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