HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

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chefbalaji

Q: hai my speaker volume for all the videos and app are not working , i dont even get an volume increase option even on you tube ,  where else the speaker while making a call is working ,pls help me to get it solved thanks

hai my speaker volume for all the videos and app are not working , i dont even get an volume increase option even on you tube ,  where else the speaker while making a call is working ,pls help me to get it solved thanks

iPhone 4 (8GB), iOS 6.1.4

Posted on May 3, 2013 8:37 AM

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Q: hai my speaker volume for all the videos and app are not working , i dont even get an volume increase option even on you tube ,&nb ... more

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  • by lllaass,

    lllaass lllaass May 3, 2013 9:02 AM in response to chefbalaji
    Level 10 (189,263 points)
    Desktops
    May 3, 2013 9:02 AM in response to chefbalaji

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

    Try the following to rule out a software problem

    - Reset the iPod. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iPod.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

    Apple Retail Store - Genius Bar