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HT1414: Use iTunes to restore your iOS device to factory settings

Learn about Use iTunes to restore your iOS device to factory settings

HT1414 In syncing my iphone to my itunes account, it proceeds fine until step 6/6 music.  Then there is a message that I tunes software has stopped working.  This has happened multiple times.  I am on a windows 7 Dell laptop.  Thank you.

175 Views 1 Reply Latest reply: May 3, 2013 11:33 AM by matt00 RSS
preachit Calculating status...
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May 1, 2013 11:54 AM

I keep getting the same error message when syncing my iphone in itunes with my windows 7 Dell laptop: The software has stopped working and will be shut down.  Can anyone help?

iPhone 5, iOS 6.1.3


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