13 Replies Latest reply: May 5, 2013 7:48 AM by andyBall_uk
Moarkrabs Level 1 Level 1 (0 points)

Hi all,

 

I'm aware that Apple has pulled the plug on modles like Powerbooks and so fourth on using Safari, as anyone knows it keeps crashing when it tries to start up. Does anyone out there have a soultion for us older Mac users? Help would be much appreciated!

  • 1. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    Please post a copy of the latest crash report:

     

    Go to your Applications Folder and open your Utilities Folder. Open the application Console.

     

    In the left-hand column, click on Crash Reporter.

     

    Click on the small triangle under Crash Reporter in the l/h column and they will all be listed.

     

    Scroll down to the latest Safari report and click on it.

     

    Now click on the r/h column (which now only shows THAT crash report and then Command-a to copy it all.

     

    Come back here and Command-v it to post it here!

  • 2. Re: Safari for Leopard keeps crashing.
    Moarkrabs Level 1 Level 1 (0 points)

    I just copied the system problem from the crash report when Safari starts up. As I can not view the log you mentioned it application log.

     

    Process: Safari [218]

    Path: /Applications/Safari.app/Contents/MacOS/Safari

    Identifier: com.apple.Safari

    Version: 5.0.6 (5533.22.3)

    Build Info: WebBrowser-75332203~3

    Code Type:       PPC (Native)

    Parent Process:  launchd [72]

     

    Interval Since Last Report:          68 sec

    Crashes Since Last Report:           1

    Per-App Interval Since Last Report:  17 sec

    Per-App Crashes Since Last Report:   1

     

    Date/Time: 2013-05-02 10:55:00.558 +0100

    OS Version:      Mac OS X 10.5.8 (9L31a)

    Report Version:  6

    Anonymous UUID:  151FCD5D-25E0-4806-9893-D94F32430537

     

    Exception Type:  EXC_BAD_ACCESS (SIGBUS)

    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000010

    Crashed Thread:  5

     

    Thread 0:

    0   libSystem.B.dylib 0x90260098 semaphore_signal_trap + 8

    1   com.apple.WebCore 0x947d6294 WebCore::StorageTracker::importOriginIdentifiers() + 68

    2   com.apple.WebKit 0x97137d4c WebKitInitializeStorageIfNecessary() + 188

    3   com.apple.WebKit 0x97136890 -[WebView(WebPrivate) _commonInitializationWithFrameName:groupName:usesDocumentViews:] + 464

    4   com.apple.WebKit 0x97136500 -[WebView(WebPrivate) _initWithFrame:frameName:groupName:usesDocumentViews:] + 208

    5   com.apple.WebKit 0x9713629c -[WebView initWithFrame:frameName:groupName:] + 268

    6   com.apple.Safari 0x001dbb30 0x1000 + 1944368

    7   com.apple.Safari 0x0019785c 0x1000 + 1665116

    8   com.apple.Safari 0x0018d3dc 0x1000 + 1623004

    9   com.apple.Safari 0x00186de0 0x1000 + 1596896

    10  com.apple.Safari 0x00184c84 0x1000 + 1588356

    11  com.apple.Safari 0x00184d9c 0x1000 + 1588636

    12  com.apple.Safari 0x00017590 0x1000 + 91536

    13  com.apple.Safari                          0x000170e0 0x1000 + 90336

    14  com.apple.Safari 0x00015404 0x1000 + 82948

    15  com.apple.Safari 0x000151dc 0x1000 + 82396

    16  com.apple.Safari 0x0000cb40 0x1000 + 47936

    17  com.apple.CoreFoundation                  0x97bf8900 -[NSSet makeObjectsPerformSelector:] + 200

    18  com.apple.AppKit 0x9165d9c0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1264

    19  com.apple.AppKit 0x91654fc4 loadNib + 224

    20  com.apple.AppKit 0x91654968 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 840

    21  com.apple.AppKit 0x91654544 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 336

    22  com.apple.AppKit 0x9165422c NSApplicationMain + 332

    23  com.apple.Safari 0x0000b2f8 0x1000 + 41720

     

    Thread 1:

    0   libSystem.B.dylib 0x90266a8c __semwait_signal + 12

    1   libSystem.B.dylib 0x902a3318 _pthread_cond_wait + 1580

    2   com.apple.JavaScriptCore                  0x96dfc694 ***::TCMalloc_PageHeap::scavengerThread() + 132

    3   com.apple.JavaScriptCore                  0x96dfc95c ***::TCMalloc_PageHeap::runScavengerThread(void*) + 12

    4   libSystem.B.dylib 0x902a1f70 _pthread_start + 316

     

    Thread 2:

    0   libSystem.B.dylib 0x90266a8c __semwait_signal + 12

    1   com.apple.WebCore 0x947bc754 WebCore::IconDatabase::syncThreadMainLoop() + 388

    2   com.apple.WebCore 0x947b9df4 WebCore::IconDatabase::iconDatabaseSyncThread() + 740

    3   libSystem.B.dylib 0x902a1f70 _pthread_start + 316

     

    Thread 3:

    0   libSystem.B.dylib 0x90260078 mach_msg_trap + 8

    1   libSystem.B.dylib 0x90266f9c mach_msg + 56

    2   com.apple.CoreFoundation                  0x97b7d394 CFRunLoopRunSpecific + 1812

    3   com.apple.CFNetwork                       0x977a6390 CFURLCacheWorkerThread(void*) + 288

    4   libSystem.B.dylib 0x902a1f70 _pthread_start + 316

     

    Thread 4:

    0   libSystem.B.dylib 0x90260078 mach_msg_trap + 8

    1   libSystem.B.dylib 0x90266f9c mach_msg + 56

    2   com.apple.Safari 0x000324a0 0x1000 + 201888

     

    Thread 5 Crashed:

    0   com.apple.WebCore 0x947d6bc8 WebCore::StorageTracker::syncImportOriginIdentifiers() + 296

    1   com.apple.WebCore 0x947d68a0 WebCore::LocalStorageThread::threadEntryPoint() + 400

     

    Thread 5 crashed with PPC Thread State 32:

      srr0: 0x947d6bc8  srr1: 0x0200f030   dar: 0x00000010 dsisr: 0x40000000

        r0: 0x947d6bac    r1: 0xf0288d60    r2: 0x00000000    r3: 0xf0288da0

        r4: 0x00000000    r5: 0x00000000    r6: 0xffffffff    r7: 0x000001bc

        r8: 0x0000000c    r9: 0x00000006   r10: 0x00000000   r11: 0xa08efb50

       r12: 0x96c85370   r13: 0xf0288da8   r14: 0xf0288da0   r15: 0x0096ed60

       r16: 0x9e3779b9   r17: 0x0096ed8c   r18: 0xf0288d9c   r19: 0x00000064

       r20: 0xf0288db0   r21: 0x0096ec60   r22: 0x00000000   r23: 0x000003ff

       r24: 0xd462bb17   r25: 0x00000000   r26: 0x00000000   r27: 0x0097f000

       r28: 0x0097fd50   r29: 0x00000d50   r30: 0x00000064   r31: 0x947d6aac

        cr: 0x24004444   xer: 0x20000004    lr: 0x947d6bac   ctr: 0x96c85370

    vrsave: 0x00000000

     

    Binary Images:

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    0x957b4000 - 0x959b7fff  com.apple.VideoToolbox 0.484.2 (484.2) <88269569e6ac33cde858d819beea9b52> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x

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  • 3. Re: Safari for Leopard keeps crashing.
    travis1 Level 1 Level 1 (0 points)

    I'm having the same problem.  I just looked at the Crash Report that Klaus1 asked you to copy.

    Looking at it I see that you have the same version of Safari as myself, and am running OSX.5.8.

    Most of the community seems to be blaming Flash Player 10.4 - 10.5 plug-in. 

     

    Safari crashes on me when I open video on  http://www.nbcnews.com.  Most other sites are OK.

     

    I guess Apple wants me to purchase the latest Intel i-mac.  I also read that we (older models) will never

    get any security updates again.  Greed is Good?

     

    Thanks MOARKRABS  for letting me join this discussion.

     

    brian

  • 4. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    Try this:

     

    1.  Go to Home/Library/Safari/ folder and remove the following two files:

     

    history.plist

    lastsession.plist

     

    (Safari may not load properly If these two files are corrupted.)

     

    and also go to Home/Library/Preferences and delete the file com.apple.Safari.plist

     

    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the [i]contents[/i] of that folder.

     

    (These are just  webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

     

    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

     

    (Again, faults in stored cookies may interfere with Safari's launch.)

     

    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:

     

    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

     

    Also look in Library/Input Managers where other third party add-ons may lurk. If you find  a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal. More information on third party add-ons here:

     

    http://support.apple.com/kb/TS3230?viewlocale=en_US

     

    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

     

    Note also that Safari does not accept any third party tool bars not supplied as part of authorised extension. If you have installed any of these, delete them, or post back for instructions on how to do so.

  • 5. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    Your problem may not be exactly the same as that of the original poster of this thread, and it can be very confusing for everybody if we try to answer more than one question in each thread.

     

    In order for us to give your problem our undivided attention to try to solve it, would you kindly start your own thread, describing the trouble you are having in the fullest detail, including completing your details to show what Mac you are using, what operating system, and what version of the application in question. Please remember to post in the forum relevant to your hardware or version of OS X.

  • 6. Re: Safari for Leopard keeps crashing.
    Moarkrabs Level 1 Level 1 (0 points)

    Try this:

     

    1.  Go to Home/Library/Safari/ folder and remove the following two files:

     

    history.plist

    lastsession.plist

     

    (Safari may not load properly If these two files are corrupted.)

     

    and also go to Home/Library/Preferences and delete the file com.apple.Safari.plist

     

    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the [i]contents[/i] of that folder.

     

    (These  are just  webhistory files and are not required for Safari to run.  However, similar to preference files, problems can arise if they have  become corrupt.)

     

    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

     

    (Again, faults in stored cookies may interfere with Safari's launch.)

     

    4.  Check whether any of your third-party internet plug-ins may be  interfering with the launch of Safari by carefully moving them to the  desktop (do NOT delete them at this stage). You can find these in two  places:

     

    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

     

    Also  look in Library/Input Managers where other third party add-ons may  lurk. If you find  a SIMBL folder, please note that some SIMBLE.bundles  may require updating or possibly removal. More information on third  party add-ons here:

     

    http://support.apple.com/kb/TS3230?viewlocale=en_US

     

    Restart  Safari and place them back in the correct folders, one at a time,  closing and re-opening Safari each time. If you discover that one of  them was causing the problem with launching Safari, trash it and  download and install a fresh copy.

     

    Note  also that Safari does not accept any third party tool bars not supplied  as part of authorised extension. If you have installed any of these,  delete them, or post back for instructions on how to do so.

     

    I have done the first and second suggestions you advised me to do but the third and fourth one struck me stumped, as nothing was inside the Meta-files nor in the Input-methods. Maybe this is why Safari will not start up.

  • 7. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    Maybe you are looking in the wrong place?

  • 8. Re: Safari for Leopard keeps crashing.
    Moarkrabs Level 1 Level 1 (0 points)

    I looked in the right place, I'm sure of it. The Internet plug in just said " Facebook video call" "Metafiles" was empty and could not find third party plug ins.

  • 9. Re: Safari for Leopard keeps crashing.
    Moarkrabs Level 1 Level 1 (0 points)

    When I get back I'll print screen and show you.

  • 10. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    What it says is not the point!

     

    Did you try moving it as suggested?

  • 11. Re: Safari for Leopard keeps crashing.
    Moarkrabs Level 1 Level 1 (0 points)

    As I stated, I followed the steps you advised and it did not launch.

  • 12. Re: Safari for Leopard keeps crashing.
    Klaus1 Level 8 Level 8 (44,480 points)

    As your system seems to be scewed I would recommend an archive and install:

     

    How to Archive & Install:

     

    http://support.apple.com/kb/HT1710

     

    and this also:

     

    http://support.apple.com/kb/HT2196?viewlocale=en_US

     

     

  • 13. Re: Safari for Leopard keeps crashing.
    andyBall_uk Level 7 Level 7 (20,320 points)

    does Safari run in a new user account ?