Skip navigation

iPod does not show in iTunes on mac

201 Views 1 Reply Latest reply: May 3, 2013 12:43 PM by Kenichi Watanabe RSS
filapp Calculating status...
Currently Being Moderated
May 3, 2013 6:46 AM

Gen 5 iPod not showing in iTunes or the disk utility window. Tried resetting iPod twice with no response. Any ideas out there to help?

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    May 3, 2013 12:43 PM (in response to filapp)

    Tried resetting iPod twice with no response.

    You did a Reset (like this)



    and there was "no response" (the iPod did not "reboot")?  Or are you saying doing a Reset did not make the iPod connect to iTunes?


    The iPod may or may not appear in Disk Utility, depending on its setting for Enable disk use.


    Is the iTunes sidebar visible (left side of window)?  If not, from the menu bar, under View, select Show Sidebar.  With the sidebar visible, does the iPod appear in the sidebar, under DEVICES?


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.