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Unable to highlight text or move windows

1305 Views 29 Replies Latest reply: May 6, 2013 10:12 AM by BDAqua RSS
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Darrell R Coe Level 1 Level 1 (145 points)
Currently Being Moderated
Apr 26, 2013 1:05 PM

I have submitted this issue before and I received some very good isolation/resolution steps, but my problem still exists.  I am unable to highlight text to delete,  copy/paste.  I am also unable to enlarge or move windows on my desktop.

 

STEPS TAKEN 

1) Luanch Disk Utility

2) verify/Repair Hard Drive

3)Verify/Repair Permissions

4)**Safe Boot and was still unable to highlight or move windows

Install and Launch Applejack

5)  applejack auto restart that performed all applejack tasks, detect and repair issues found

6) **Safe Boot computer and still was unable to highlight or move windows

Launched Tech Tool Pro (detected no issues)

Unplug all peripherals (USB and Firewire)

7)Reboot computer.  Still unable to highlight or move/enlarge windows

 

CAN ANYONE HELP????

  • Klaus1 Level 8 Level 8 (43,485 points)
    Currently Being Moderated
    Apr 26, 2013 3:27 PM (in response to Darrell R Coe)

    CAN ANYONE HELP????

    Maybe, if you care to divulge what Mac you have and what version of OS X it is running.

  • Klaus1 Level 8 Level 8 (43,485 points)
    Currently Being Moderated
    Apr 27, 2013 2:00 AM (in response to Darrell R Coe)

    That is far too little RAM. Very cheap nowadays - try to max it out. Best sources are OWC/MacSales and Crucial.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Apr 27, 2013 2:17 PM (in response to Darrell R Coe)

    First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions.

     

    Then move these files to the Desktop for now...

     

    /Users/YourUserName/Library/Preferences/com.apple.finder.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.desktop.plist

     

    /Users/YourUserName/Library/Preferences/com.apple.recentitems.plist

     

    Reboot & test.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    Apr 27, 2013 8:23 PM (in response to Darrell R Coe)

    That would indicate a Sytem problem, might be fixed by reapplying the 10.4.11 combo...

     

    The combo update for PowerPC-based Macs...

    http://www.apple.com/support/downloads/macosx10411comboupdateppc.html

     

    The combo update for Intel-based Macs...

    http://www.apple.com/support/downloads/macosx10411comboupdateintel.html

     

    Repair Permissions afterwords, reboot.

     

    In Finder, can you do a Get Info on your Home folder & others within, to see if they're Locked or what rights you have?

  • Klaus1 Level 8 Level 8 (43,485 points)
    Currently Being Moderated
    Apr 28, 2013 5:56 AM (in response to Darrell R Coe)

    Darrell R Coe wrote:

     

    Thanks, I know my memory is woefully low.  Would increasing the memory also improve the audio to visual effects. I have difficulty watching You-Tube topics and others because the audio does not match up with the video or is that some other problem that a new Mac (with a new updated processor) would cure?

    Yes. The old Tiger OS, and the hardware you are running, cannot cope with the demands of the latest web browsers or on-line video streams.

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    May 1, 2013 4:25 PM (in response to Darrell R Coe)

    I'm sort of lost at what is going on!?

     

    To find out if it's system wide or user specific, try this...

    Open System Preferences>Accounts, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

    Does it work in the new account?

  • BDAqua Level 10 Level 10 (114,825 points)
    Currently Being Moderated
    May 1, 2013 8:12 PM (in response to Darrell R Coe)

    Well, since it's System Wide, I think it calls for an archive and Install feature, which can give you a new OS, yet preserve your files and settings if you have enough room on your HD...

     

    http://support.apple.com/kb/HT1710

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