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HT1689: iTunes Store: Frequently Asked Questions for iPhone, iPad, and iPod touch

Learn about iTunes Store: Frequently Asked Questions for iPhone, iPad, and iPod touch

HT1689 error message when i connect my ipod 'the software for this ipod is not installed correctly. Please reinstall'. I have reinstalled 3 times and still get error message. Any ideas?

92 Views 1 Reply Latest reply: May 3, 2013 1:06 PM by lllaass RSS
sunbury202 Calculating status...
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May 3, 2013 12:55 PM

I have the same error message appearing for all my apple products. ipad,ipod,iphone and ipod touch. I have reinstalled the itunes software 3 times but still the error message appears and Im unable to download my new purchases or updates playlists. Its really annoying!

iPod touch, iOS 6.1.3

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