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Where to find download for Raw Compatilbity 4.01

972 Views 10 Replies Latest reply: May 5, 2013 7:01 PM by Mr. Seek Help RSS
Mr. Seek Help Level 1 Level 1 (0 points)
Currently Being Moderated
May 3, 2013 2:51 PM

I tried unsuccessfully to find on the Apple site the place to download :

 

The Digital Camera Raw Compatibility Update 4.01.

 

This is for the Canon G-15 digital camera.

 

I could not find the place on the Apple site where I could perform the download.

 

For some reason, Raw can be read on my newer MacBook Air but not on my older IMac.

 

Where exactly on the Apple site can I find the download ?

 

Is there anything that I need to keep in mind when performing the dowload. (Like Praying to make sure it works ?!).

 

I will be most grateful for any and all assistance.

 

Thanks ...  Don

I MAC
  • Frank Caggiano Level 7 Level 7 (22,805 points)

    If you run software update on the system you will get all the updates needed for that system. If this is not happening then something is not right.

     

    You mention that this isn't working on your older iMac. How old is the iMac (what model is it) and what version of the OS is it running?

  • Keith Barkley Level 5 Level 5 (5,140 points)

    I think it was removed since the support is available in 10.8.3

     

    http://support.apple.com/kb/HT5371

  • Keith Barkley Level 5 Level 5 (5,140 points)

    According to this:

    http://www.apple.com/aperture/specs/raw.html

     

    You also require Aperture 3.4 or later.

  • léonie Level 8 Level 8 (46,485 points)

    Don, depending on how you bought Aperture 3.2.4 you can download Aperture 3.4.4 either from Apples Support page or from the Appp Store for free. The support download is here: http://support.apple.com/kb/DL1649

     

    To be able to install Aperture 3.4.4 you need to have at least Mac OS X Lion 10.7.5 or OS X 10.8.2.

     

    Regards

    Léonie

  • William Lloyd Level 6 Level 6 (19,220 points)

    You need to buy Mountain Lion from the Mac App Store:

     

    https://itunes.apple.com/us/app/os-x-mountain-lion/id537386512?mt=12

     

    It's not free.  It's $19.99.

     

    Once you download and install it, then you can go to the Mac App Store and update Aperture to 3.4.3 (assuming that's where you purchased it).  Or run Software Update to get the Aperture update.

     

    Of course, this means upgrading from 10.6.8 to 10.8.3.  If you have any PowerPC applications they will no longer run.  And you want to make sure you have a current full backup before you upgrade the OS, because while it's a pain-free operation for 99% of users, if you're that 1% you want to have a full and proper backup

  • léonie Level 8 Level 8 (46,485 points)

    My more recent MacAir has 10.7.5 and it can process the G-15 Raw images; the Aperture program on the

    Mac Air is 3.4.3 but on the IMac it is 3.2.4.

    Are you happy with Lion on your MBA? Then it would be sensible to upgrade to Mt. Lion on your iMac. Mt. Lion is the better Lion. If you want to work with Aperture on both machines, you will be able to open your Aperture libraries on both computers - otherwise you would not be ablet to reimport an Aperture library that you edited on your MBA on your iMac.

     

    My IMac has 4 gb. of memory

    Is your iMac maxed out with 4GB RAM?  Otherwise I'd try to add at least 4GB of RAM. The newest Aperture  versions make more use of RAM, and if you like to keep other apps like Safari open, your iMac would profit from more RAM.

     

    If you decide to upgrade, don't do it without the usual precautions - running the First Aid Tools "Repair database" before upgrading the library and making a full backup of your system and Aperture Library - William already mentioned the importance of the backup.

     

    Regards

    Léonie

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