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TS3354: iTunes for Windows: Unable to view or play HD video content that requires HDCP

Learn about iTunes for Windows: Unable to view or play HD video content that requires HDCP

TS3354 My computer will play itunes songs, but not videos purchased through itunes.  The screen just goes black.  What to do?

585 Views 1 Reply Latest reply: May 4, 2013 9:21 AM by braden85 RSS
illy72 Calculating status...
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May 1, 2013 10:40 PM

I'm running itunes on my Dell laptop using Windows.  I'd always been able to play purchased TV shows before, but now when I try to play them I just get a black screen.  Nothing will play.  What can I do?

itunes on Dell windows laptop

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