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my speakers and vibrate don't work

127 Views 1 Reply Latest reply: May 5, 2013 6:50 AM by diesel vdub RSS
revwaynet Calculating status...
Currently Being Moderated
May 4, 2013 7:07 PM

everything is on ithing and volume turned up but no ringing no sounds and no vibrate but I can hear sounds if I use earphones

iPhone 4S
  • diesel vdub Level 7 Level 7 (20,710 points)
    Currently Being Moderated
    May 5, 2013 6:50 AM (in response to revwaynet)

    Clean the headphone jack and dock connector.

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

     

    If the issue continues, take the device to Apple for evaluation and possible replacement.

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