1 2 3 4 Previous Next 58 Replies Latest reply: May 13, 2014 4:51 AM by Lawrence Finch Go to original post Branched to a new discussion.
  • 45. Re: Restore iCloud back up to iPhone
    NextelMichaelG Level 1 Level 1 (5 points)

    rubaka28 wrote:

     

    I keep trying to retore from a iCloud backup and it gets about 80-90% done and says failed because I am disconnected from the internet. I tried to restore from this back up 4 times wuile with Century Link internet. Then I switched to Comcsat internet and I am still having the same problem. Why does it get this far and then quit because the internet is dropping. I am pretty sure that the internet doesnt really drop.

    I'm not sure why no one addressed your post, but I am having the same issue as well..

     

    this is not my first time restoring the iOS and restoring my Settings & Content from my iCloud backup.. i've successfully completed this task multiple times and with multiple devices, however, last night was the first time I started getting the error message that restore failed-internet connection lost! I've gotten this 2wice already.. luckily I also created an iTunes backup but I believe the iCloud backup contains different data, and after restoring from the iTunes backup, it restored my photos which I didn't want to happen and it actually restored the defect/issue I was trying to get rid of in the first place! (erroneous photo IDs for contacts)..

     

    after a brief internet search, folks are reporting that to resolve this 'internet connection lost' issue during iCloud restore process, one must keep tapping the screen (yes for 3+hours) to prevent the screen from going dark and the phone from potentially going to sleep.. when I get home from work I'll give this a try, but I REALLY want to know what happened?/why is this happening now? As I said before, I've gone through this process multiple times and not once have I had to prevent the screen from going dark so as to not get an error message...?!?!

  • 46. Re: Restore iCloud back up to iPhone
    Tran Bau Level 1 Level 1 (0 points)

    Dear Iancee

    I backed-up photo to icloud 01 month ago. But now i want to restore it again.....(new idevice, no data....), but I mistake to select backup now again..., maybe all data backed-up before was lost...!!!

    Could you show me, how to get old backup again?,

    Thank you very much.

  • 47. Re: Restore iCloud back up to iPhone
    Kingjac Level 1 Level 1 (0 points)

    iPhone Backup Extractor allows you to mess with the iPhone backups. Perhaps, you can use that or something similar?

  • 48. Re: Restore iCloud back up to iPhone
    shameeranc.in Level 1 Level 1 (0 points)

    pleace help me

  • 49. Re: Restore iCloud back up to iPhone
    DaCrazyEskimo Level 1 Level 1 (0 points)

    Thank you! Life saver

  • 50. Re: Restore iCloud back up to iPhone
    NZGolfnut Level 1 Level 1 (0 points)

    Hopefully someone can help with this little twist .... took my iPhone5 in for repair last week and ended up with a replacement phone.  Set it all up and then plugged into iTunes where I had backed up the phone to both iCloud AND iTunes (I know - ye of little faith) but when I replied to the prompt to restore from back up found that the phone was IOS6.4 whilst my original was up at 7.1 .... so I have to set it up as a new phone .... when I do that then my backups (both iCloud and lTunes) have "disappeared"  I have a bunch of 2013 back ups but the ones from last week (3/29/2014) are not showing .... iOS 7.1 is still downloading ... once thats installed should I reset the phone and try the restore from backup again or will my reset put it back to iOS6.4 ?????

     

    Dont really want to restore all my mail accounts and local settings from scratch!!

     

    whakawhetai ki a koutou katoa

  • 51. Re: Restore iCloud back up to iPhone
    Lawrence Finch Level 7 Level 7 (25,930 points)

    You cannot restore a backup of a newer version to a phone with an older version. That is why you cannot restore the backup. You will have to update the phone to 7.1, then you should be able to restore the backup from either your computer or iCloud.

  • 52. Re: Restore iCloud back up to iPhone
    NZGolfnut Level 1 Level 1 (0 points)

    Thanks Lawrence - once the upgrade to 7.1 completed then i could see all the backups that had been done in the later versions so im back up and running with zero losses....

  • 53. Re: Restore iCloud back up to iPhone
    Lawrence Finch Level 7 Level 7 (25,930 points)

    You're welcome. Glad it worked.

  • 54. Re: Restore iCloud back up to iPhone
    alketa. Level 1 Level 1 (0 points)

    I deleted all chat history in Whatsapp i want them back, can that be possible since my last backup in in 2013 ?

  • 55. Re: Restore iCloud back up to iPhone
    Lawrence Finch Level 7 Level 7 (25,930 points)

    No, if you didn't back up it is gone forever. But WHY haven't you backed up since 2013? Just go to Settings/iCloud, click on Storage & Backup and turn on automatic backups to iCloud. You phone will then always have a backup less than 24 hours old, as it will back up whenever the phone is connected to power and WiFi.

  • 56. Re: Restore iCloud back up to iPhone
    alketa. Level 1 Level 1 (0 points)

    It is automatic thats why i dont understand why my last back up in in 2013, but thanks for your help!

  • 57. Re: Restore iCloud back up to iPhone
    Gooppoiner Level 1 Level 1 (0 points)

    Kingjac wrote:

     

    iPhone Backup Extractor allows you to mess with the iPhone backups. Perhaps, you can use that or something similar?

    My iCloud backup was a little old, and I just wanted to get some important photos from it. The tool you mentioned worked for me. Thanks VERY MUCH!

  • 58. Re: Restore iCloud back up to iPhone
    Lawrence Finch Level 7 Level 7 (25,930 points)

    Did you turn on iCloud backup?

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