Sket Dance

Q: What to do when my iPod shuffle is not working/charging?

Okay so my iPod shuffle(4th Generation) is not working/charging.

 

What shold I do? Is it because of the battery?

I haven't used this since my Aunt bought it for me..

Can I reset it just like my iPod touch?If so, how?

 

H~E~L~P!!

please comment below!

 

iPod shuffle

Posted on May 5, 2013 8:03 PM

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Q: What to do when my iPod shuffle is not working/charging?

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 5, 2013 8:14 PM in response to Sket Dance
    Level 8 (38,924 points)
    Mac OS X
    May 5, 2013 8:14 PM in response to Sket Dance

    A Reset on a shuffle is just putting the power switch in the OFF position for at least 10 seconds, then turning it back ON.

     

    When you connect it to the computer's USB port, the light on the side does not come on? 

     

    Are you using the USB cable with came with it?

  • by Sket Dance,

    Sket Dance Sket Dance May 5, 2013 8:15 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    May 5, 2013 8:15 PM in response to Kenichi Watanabe

    does it work on Windows 8?

  • by Sket Dance,

    Sket Dance Sket Dance May 5, 2013 8:16 PM in response to Sket Dance
    Level 1 (0 points)
    May 5, 2013 8:16 PM in response to Sket Dance

    yeah I was using the original USB cable

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 5, 2013 8:17 PM in response to Sket Dance
    Level 8 (38,924 points)
    Mac OS X
    May 5, 2013 8:17 PM in response to Sket Dance

    Yes.  And the light...?  Does it come on when you connect it?

  • by Sket Dance,

    Sket Dance Sket Dance May 5, 2013 8:36 PM in response to Kenichi Watanabe
    Level 1 (0 points)
    May 5, 2013 8:36 PM in response to Kenichi Watanabe

    nope it doesn't come out..

     

  • by Sket Dance,

    Sket Dance Sket Dance May 5, 2013 9:13 PM in response to Sket Dance
    Level 1 (0 points)
    May 5, 2013 9:13 PM in response to Sket Dance

    so what should I do??

  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe May 5, 2013 11:39 PM in response to Sket Dance
    Level 8 (38,924 points)
    Mac OS X
    May 5, 2013 11:39 PM in response to Sket Dance

    You can try shutting down the computer and disconnecting all USB devices including hub.  Start up with no USB devices connected (except for standard keyboard and mouse if used).  Do this to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    Run iTunes.  Connect shuffle to a direct USB on computer.

     

    If that does not help, there are four possible causes.  Rule them out one at a time, if possible.

     

    Bad USB port on computer - You mentioned an iPod touch.  If you are able to connect to iTunes with the iPod touch, using the same USB port, I think you can rule out a bad USB port. 

     

    Bad USB cable - You would need to try your USB cable with another 4th (or 3rd) gen shuffle, OR try your shuffle with a known-good USB cable from another 4th (or 3rd) gen shuffle.

     

    Software problem on computer - If that iPod touch works properly, the computer's software is probably OK. If iTunes is not the latest version (my current Mac version says 11.02), you could try updating it.  But I think software problem is ruled out, if the iPod touch works fine, unless your iTunes version is really old.

     

    If you can rule out those three possibilities, then the remaining cause is a hardware problem on the iPod.  If you have an Apple Store nearby, you can take it to the store's Genius Bar.  If you weren't able to rule out a bad USB cable, I'm sure they have a cable there to use as a test (but take your cable along).  If the shuffle is less than one year from purchase date, it is under warranty.  You can make a reservation at the store's web page.

     

    http://www.apple.com/retail/

  • by Abhi_aman,

    Abhi_aman Abhi_aman Feb 15, 2015 4:58 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Feb 15, 2015 4:58 AM in response to Kenichi Watanabe

    Hi this aman I have also a problem that my ipod shuffle(4th generation) is not working. The light ia blinking but does not responding that means doesn't showing in itunes and not playing. What should I do. HELP ME....