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HT1688 sleep button

673 Views 4 Replies Latest reply: May 8, 2013 10:21 AM by KamberB RSS
lifra Calculating status...
Currently Being Moderated
May 6, 2013 7:37 AM

sleep button is stuck

iPhone 4S
  • Delgadoh Community Specialists Community Specialists (1,405 points)
    Currently Being Moderated
    May 8, 2013 7:45 AM (in response to lifra)

    Hey lifra,

     

    The article below has troubleshooting steps for your iPhone 4S under the "Buttons and Switches" section.

     

    iPhone: Hardware troubleshooting

    http://support.apple.com/kb/TS2802

     

    Hope that helps,
    David

  • KamberB Calculating status...
    Currently Being Moderated
    May 8, 2013 9:42 AM (in response to lifra)

    I'm having the same issue with my 4s currently as well (just made an appointment to go to the Apple store today and I'm hopint for a iPhone 5 replacement since I'm sure they don't carry the 32GB iPhones in the store nor do I think they will just repair the phone). 

     

    As far as Davids suggestion I just checked out the link and I blieve the issues that you and myself are having aren't softwar related as they seem to be a hardward issue with the physical button itself.

  • Peter Gillespie Level 6 Level 6 (10,780 points)
    Currently Being Moderated
    May 8, 2013 10:19 AM (in response to KamberB)

    Warranty or Out of warranty replacement/ purchases will replace with  exactly the same model as you trade in/hand in  ....no upgrades

  • KamberB Level 1 Level 1 (5 points)
    Currently Being Moderated
    May 8, 2013 10:21 AM (in response to Peter Gillespie)

    From my understanding they will replace with the same phone if they have them in stock. I had a 3G that was replaced work a 3Gs because they didn't have my phone (GB wise) in stock anymore. So if they don't have the 4s in stock in 32GB then they will replace with a 5 since I doubt they will repair the phone.

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