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iPhone 4: lost contacts!  Restore from Backup only works for 30 seconds after restore job, then contacts disappear!

122804 Views 41 Replies Latest reply: Apr 15, 2014 11:15 PM by Ministylin RSS Branched to a new discussion.
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saturnisyours Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 28, 2012 5:49 PM

The last time I backed my phone up, my contacts disappeard.  So I went back in and "restored from backup."   When the restore job finished, I opened up my "recent calls" and the names of my recent callers appeared for about 30 seconds and then they turned back into phone numbers.  No contacts appear in my contact list. 


I called apple-care and all they're interested in is trying to get me to give them money. 


I tried free support from this website but the person on the other end was clueless...utterly clueless....did not even understand what I meant when I uttered the phrase "restore from backup."  I had to take him through the process I had just gone through step by painstaking step, and all he could do was ask me why I didn't have my contacts.


Is there anyone here whocan help with this? me. 

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