HT2558: Mac OS X: Software installations require administrator passwordLearn about Mac OS X: Software installations require administrator password
Currently Being ModeratedMay 7, 2013 2:40 AM (in response to galaroyal)
Resetting or changing an account password:
Call Apple Customer Support 1-800-767-2775, provide the Serial Number and specifications of the Mac, and for a reasonable fee, they will supply a replacement set of system discs (if available).
The discs will be for the original version of the OS that was pre-installed when the Mac was manufactured.
Currently Being ModeratedMay 7, 2013 12:02 PM (in response to galaroyal)
Reset OS X Password Without an OS X CD...
Starts up like the first time you buy a new Mac, but after filling in all that info again, you should have access to the computer and the other Users & files will still be there... give the new User a different name than an existing one.