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TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

Learn about iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

TS1389 How can you do this in windows 8?

2959 Views 7 Replies Latest reply: May 7, 2013 5:44 PM by Skydiver119 RSS
Tippy63 Calculating status...
Currently Being Moderated
Feb 26, 2013 12:49 PM

The suggested fix for unknown error occured (-42110) is only described for Vista/Wndows 7. Can someone please explain how to find the SC folder in Windows 8 please ?

Other OS, Windows 8
  • b noir Level 9 Level 9 (71,990 points)
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    Feb 26, 2013 7:16 PM (in response to Tippy63)

    It's in the same place in the folder hierarchy on Windows 8 as in Windows 7/Vista, but to show the hidden files and get there is a little different.

     

    I don't have Windows 8, but asked someone who had it to check for us. Credit to Skydiver119 for the following instructions:

     

    To access what serves as start, you hover in the lower left corner, which brings up the small pop up to access the start page. Then click on Computer, then go to the control panel, then to the folder options.

     

    Make those changes, then, to get to the folder to delete the SC data, you click on the file explorer icon and click your way through the folder hierarchy.

  • Skydiver119 Level 7 Level 7 (20,275 points)
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    Feb 26, 2013 7:31 PM (in response to Tippy63)

    You can also hover on the upper or lower right side to bring up that sidebar menu. Click on the magnifying glass icon which is the search, type in control which will bring up the control panel and then can alter the folder visibility part of the instructions from there.

     

    When you need to navigate your way to the file explorer you can return to the sidebar menu and magnifying glass icon and type in 'file' and you should see the file explorer icon. You can then click through that to find the iTunes folder

  • Skydiver119 Level 7 Level 7 (20,275 points)
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    Mar 9, 2013 10:56 AM (in response to Tippy63)

    Go to

    C/program data/apple computer/itunes

     

    and you'll find the SC folder there

     

    You get to the C drive with the file explorere icon, the one that looks like a little folder.

  • El_Brina Calculating status...
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    May 7, 2013 12:38 PM (in response to Skydiver119)

    Hi eveyone,

     

    thanks for the Windows8 explanation but short information for you...

     

    I just see

     

    C/Programm

    C/Promme (x86)

     

    There is nothing with /program data and below the mentioned folder above is nothing with "/apple computer".

     

    Also if I go straight to /itues and use the search function there is NO SC folder.

     

    Could it be that it's suddently called differently or ....???

     

    Anybody has an update on this subject?

     

    Cheers

  • turingtest2 Level 8 Level 8 (43,860 points)
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    May 7, 2013 12:47 PM (in response to El_Brina)

    These are hidden folders so will need to be made visible by tweaking settings in Windows Explorer. There are regional variations in the naming of some of these folders but it should be easy enough once you've made hidden & system folders visible.

     

    tt2

  • Skydiver119 Level 7 Level 7 (20,275 points)
    Currently Being Moderated
    May 7, 2013 5:44 PM (in response to turingtest2)

    Hover lower right, click on the searching glass

    type in control

    so get to the control panel and then folder options

    navigate to the view tab

    choose to 'show hidden files' and apply it

     

    then try do see the SC folder again and it should be visible now

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