8 Replies Latest reply: May 7, 2013 7:42 PM by cece.martin
cece.martin Level 1 Level 1 (0 points)

iPhoto will not import my photos from any source.  I get the message F4MDamageTitleStr and F4MDamageMessageStr.  How do I fix this?


iPhoto '11, OS X Mountain Lion (10.8.3)
  • 1. Re: iPhoto will not import photos
    Terence Devlin Level 10 Level 10 (123,850 points)

    Where do you get this message?

     

    As a Test:

     

     

    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

     

     

    Import a few pics into this new, blank library. Is the Problem repeated there?

  • 2. Re: iPhoto will not import photos
    cece.martin Level 1 Level 1 (0 points)

    Yes, the problem is repeated when I try to import into the new library.  Then when I launch iPhoto again, it tells me "3 photos were not imported.  Do you want to try again?"  If I say yes, then I get the message again.

  • 3. Re: iPhoto will not import photos
    Terence Devlin Level 10 Level 10 (123,850 points)

    Another test:

     

    Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots  and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

  • 4. Re: iPhoto will not import photos
    cece.martin Level 1 Level 1 (0 points)

    Ok I tried that and got the same message.  This is my first iMac, so how do I re-install the app?

  • 5. Re: iPhoto will not import photos
    Terence Devlin Level 10 Level 10 (123,850 points)

    To re-install iPhoto

     

    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

     

    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

     

    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type

     

    /var/db/receipts/

     

    2c: on 10.7 or later they're at

     

    /private/var/db/receipts

     

    A Finder Window will open at that location and you can remove the iPhoto pkg files.

     

    3. Re-install.

     

    If you purchased an iLife Disk, then iPhoto is on it.

     

    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

     

    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • 6. Re: iPhoto will not import photos
    cece.martin Level 1 Level 1 (0 points)

    I re-installed iPhoto and tried to import photos from an SD card and from files already on my computer and got the same message.  Any other suggestions?  I really appreciate you working with me on this problem.

  • 7. Re: iPhoto will not import photos
    Terence Devlin Level 10 Level 10 (123,850 points)

    http://support.apple.com/kb/HT4718

     

    has details on how to reinstall the OS.

  • 8. Re: iPhoto will not import photos
    cece.martin Level 1 Level 1 (0 points)

    I reinstalled the OS.  I tried to import pictures and got the same error message.