4 Replies Latest reply: May 7, 2013 8:25 PM by randers4
bmr143 Level 1 Level 1 (0 points)

If I restore to a new iPhone, won't that delte all of my photos?

I don't mind losing music beause that I can re-sync.

And my contactsand stuff should come through with iCloud.


Gateway, Windows XP
  • 1. Re: Help with Restoring iPhone 5 to delete "Other"
    randers4 Level 9 Level 9 (57,195 points)

    You can't delete "Other".  It includes data such as iPhone settings, contacts, calendar events, Safari bookmarks/cache/cookies, email and email attachments, SMS/MMS/iMessages, notes, app data, Safari cache, cookies and bookmarks, stored passwords, search index, home screen organization, wi-fi network data, etc.  If it's excessive (significantly more than 1GB) you may be able to reduce it by restoring


    First try restoring, then restore to your backup.  If this doesn't reduce it to a reasonable size, import your photos to your computer (see http://support.apple.com/kb/HT4083), and save other data, then resore as new without using your backup.  If your contacts, etc. are synced with iCloud, they will return to your phone when you sign back into your account.

  • 2. Re: Help with Restoring iPhone 5 to delete "Other"
    ckuan Level 7 Level 7 (21,515 points)

    Photos taken using the iPhone camera can be backup/save on your Windows PC. All other photos can be re-sync like your music.

    If you have iCloud configured, then yes, you can restore your contacts.

    First you need to check if you have contacts in iCloud


  • 3. Re: Help with Restoring iPhone 5 to delete "Other"
    bmr143 Level 1 Level 1 (0 points)

    My"other" is over 5gb.  I restored from a back-up but its still over 5bg.

    So I guess I'll restore to new, but I'm worried about losing my photos.

  • 4. Re: Help with Restoring iPhone 5 to delete "Other"
    randers4 Level 9 Level 9 (57,195 points)

    Import your camera roll photos to your computer, as explained here: http://support.apple.com/kb/HT4083.  If you need to import photo stream photos, save them to the camera roll (tap Edit, tap the photos, tap Share, tap Save to Camera Roll).


    Also, as ckuan suggested, go to icloud.com on your computer to confirm that your contacts and other synced data are in your iCloud account.