Skip navigation

Need help, iPhone 4 black screen.

236 Views 2 Replies Latest reply: May 8, 2013 8:09 AM by donniefalcone RSS
donniefalcone Level 2 Level 2 (290 points)
Currently Being Moderated
May 8, 2013 5:31 AM

Help guys. Today my friend gave me an iphone 4 which he got from his uncle. So the problem with this iphone is that the screen is completely black. Iphone also does not respond to touch. But I can see that the phone is on because when I press that silent button, the phone vibrates, and when I connect it to pc, itunes recognises it just as any normal iphone, and it says that the phone currently has 87 % battery left, so I now the black screen is not caused by battery: I dont know if someone dropped the phone and I cant take it to an apple store because there isnt one in Bosnia and Herzegovina. There arent any cracks on the screen and the screen looks brand new, there's not even a single scratch on it. Please help. Tell me what could be wrong with this iphone and tell me how you fixed yours if you have ever had a similar problem. Thank you very much. Cheers PS. I have tried to reset it by holding home and power button, It does reset my iphone, but the screen is still black

iPhone 3GS, iOS 6.1.3
  • pdroth Level 5 Level 5 (4,765 points)
    Currently Being Moderated
    May 8, 2013 6:04 AM (in response to donniefalcone)

    It sounds like you need a new screen/digitizer which is one unit.    Are there any repair shops in your country that repair Apple phones?   Your phone is out of warranty anyway so a 3rd party repair is probably your best option to fix it at this point.


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.