ImFrmHawaii

Q: Greyed-out songs problem

First off, I'd like to start by saying that I'm sorry if I there are other threads that already talked about this. I tried googling for solutions, but I could not find any one article that could help my current problem.

 

After downloading my songs onto my iTunes, I tried to sync the songs to my iPhone. That's when the "Greyed-out" songs started showing up. In the Library itself, the songs are normal, playable. But under "Devices" -> Music, the songs appear "greyed-out" with a circle being created with two arrows that do not move. Furtherrmore, the "grey-out" song(s) does not sync to my iPhone. Below is a picture of the problem.

 

Greyout1.jpg

 

Again, the song is plays perfectly fine in the Library. However, it will not play under the Devices -> Music category nor will it appear on my iPhone. Please help me. I am tired of this problem and would like a quick solution. If there was a thread with the exact same problem, please post the link to said thread IF there is a solution. It is much appreciated.

 

I already tried one of the solutions that worked one time but doesn't seem to work now. The solution involved logging out of one's Apple account then logging back in. As I said, this one doesn't seem to work for me anymore. Any help and input is appreciated. Thanks.

Posted on May 26, 2012 1:30 AM

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Q: Greyed-out songs problem

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  • by Michael Challis,

    Michael Challis Michael Challis Jan 16, 2013 8:06 PM in response to ImFrmHawaii
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    Jan 16, 2013 8:06 PM in response to ImFrmHawaii

    Hello all!

     

    I have solved this problem through trial and error.

    To remove the greyed out songs from your iphone/ipod delete the album that contains the greyed out songs.

    Re-sync the album and the songs will no longer be greyed out.

    If the whole album is greyed out and you cant delete the album then drag a song from your itunes library that is in that album onto your ipod. Even if it is already on your ipod as a greyed out song, it will come up as a song and you will be able to delete the album as a whole.

     

    Hope this helps!

    Thanks

  • by Yezir,

    Yezir Yezir Jan 18, 2013 12:50 PM in response to ImFrmHawaii
    Level 1 (0 points)
    Jan 18, 2013 12:50 PM in response to ImFrmHawaii

    It's actually the first time that something like this happen to me. [5th gen iOS 6]
    ***Added 3 new songs to my ipod before this happened.***

    - Check my ipod > music & video = ALL GONE! Check itunes > ipod = all songs & video were greyed out.

    - Restarted both pc and ipod. Still greyed out on itunes, still no music & vid on ipod.

    - Deleted the (3) songs I recently added. Still greyed out, still no music & vid.

    - Added a new playlist on the device via itunes then VOILA, copying all music & vid to ipod. *Resyncs itself!

     

    Just my two cents.

  • by lensam,

    lensam lensam Jan 22, 2013 8:55 AM in response to ImFrmHawaii
    Level 1 (0 points)
    Jan 22, 2013 8:55 AM in response to ImFrmHawaii

    I didn't have this problem until I checked the " sync wirelessly" button so when I get home later I'm gonna play with it

  • by lensam,

    lensam lensam Jan 22, 2013 2:56 PM in response to ImFrmHawaii
    Level 1 (0 points)
    Jan 22, 2013 2:56 PM in response to ImFrmHawaii

    Ok when I got home I unchecked the wireless sync box and re-synced and the songs went on without a problem. I think I did it wirelessly and thats when the problem began. Verizon iPhone 4 with the latest software

  • by Radjin,

    Radjin Radjin Jan 25, 2013 6:48 PM in response to lensam
    Level 1 (15 points)
    Jan 25, 2013 6:48 PM in response to lensam

    I had a number of songs greyed out in iTunes, not any device. One thing in common is they all have a bit rate other then 256. Some more, most less. Why would this have an effect though?

  • by majorrambo,

    majorrambo majorrambo Feb 3, 2013 9:20 AM in response to ImFrmHawaii
    Level 1 (0 points)
    Feb 3, 2013 9:20 AM in response to ImFrmHawaii

    I had this problem because I didn't realize I did not have any free memory.  I uplugged my iPhone, deleted several videos I had already copied to my Mac and resynced my iPhone and the grey songs were not grey anymore.

     

    You can see your memory by clickig on the device i iTunes and at the bottom of the screen is a bar showig how much of your memory is music, photos, apps etc.  I think you need some "free" memory to add songs.

     

    This worked for me.

  • by ntvsdgrl,

    ntvsdgrl ntvsdgrl Feb 8, 2013 10:38 AM in response to Olivetard
    Level 1 (0 points)
    Feb 8, 2013 10:38 AM in response to Olivetard

    This is exactly what I needed to do and it worked.  Thank you Olivetard.  Funny thing is, just a couple of days ago I downloaded an album on iTunes and it synced up with my iPhone fine.  This second album showed that the songs were purchased but grayed out.  Once I found your post and directions, it worked.

     

    Thank you.

  • by Bill Bradford,

    Bill Bradford Bill Bradford Feb 19, 2013 11:20 PM in response to DySco
    Level 1 (29 points)
    Feb 19, 2013 11:20 PM in response to DySco

    I've had this issue for a while now and in desparation I just 'upgraded' to iTunes 11 the other day, but the problem persisted.

     

    However I just tried Dysko's solution, and it worked for me!

     

    "..go to Preferences on your Itunes, choose devices and check where it says "Prevent iPods, iPhones, and iPads from syncing automatically...."

     

    Thanks Dylan.

  • by T, Brad Hudson,

    T, Brad Hudson T, Brad Hudson Mar 1, 2013 4:36 PM in response to ImFrmHawaii
    Level 1 (0 points)
    Mar 1, 2013 4:36 PM in response to ImFrmHawaii

    I had this same problem today.  I am sure this solution does NOT reply to everyone, but it may help some of you.  I am not trying to be sarcastic or anything like that, but my iPod touch was just FULL.  I received no messages in iTunes or on my iPod saying it was full.  I just looked at the main screen when I plugged it in and it said "Over Capacity"  - I deleted some things and then I was able to add the songs I wanted without them being greyed out.  Sorry if someone has already pointed this out, I wasn't going to read 4 pages of replies - just trying to help out.

  • by bowsering,

    bowsering bowsering Mar 5, 2013 11:12 PM in response to jacobkuca
    Level 1 (0 points)
    Mar 5, 2013 11:12 PM in response to jacobkuca

    Deleted the greyed-out track from iPhone's iTunes;

    ejected iPhone;

    plugged iPhone back in;

    dragged track to iPhone from iTunes;

    track transferred successfully!

  • by Lizzie759,

    Lizzie759 Lizzie759 Mar 17, 2013 8:46 AM in response to ImFrmHawaii
    Level 1 (0 points)
    Mar 17, 2013 8:46 AM in response to ImFrmHawaii

    I have found what works for me on my iPhone 4s.  I tried all of the fixes others had posted with no success.  This is what finally worked for me:  Go into Settings/iTunes & App Stores and turn ON "Use Cellular Data."  Poof!  All of the greyed songs became black.  Hope it works for you.  Good luck!

  • by Czapol,

    Czapol Czapol Mar 24, 2013 5:03 PM in response to ImFrmHawaii
    Level 1 (0 points)
    Mar 24, 2013 5:03 PM in response to ImFrmHawaii

    Hi

     

    I followed the advice about deleting and restoring your ipad ... i did it with my mini and the problem of syncing of music and videos was miraculeosly solved

  • by Kalistry,

    Kalistry Kalistry Apr 5, 2013 9:21 PM in response to ImFrmHawaii
    Level 1 (0 points)
    Apr 5, 2013 9:21 PM in response to ImFrmHawaii

    Here's what I did:

    iphone settings

    go to itunes and app stores

    turn on use cellular data

    now sync your phone again

    all of the sudden the grayed out songs were syncing up

     

    So frustrating that we all have to solve this issue ourselves.

  • by applefan0812,

    applefan0812 applefan0812 Apr 29, 2013 6:40 AM in response to ImFrmHawaii
    Level 1 (0 points)
    Apr 29, 2013 6:40 AM in response to ImFrmHawaii

    All I had to do was unplug my iPhone 5, plug it back in and resync it. Hope this helps.

  • by lovelycrimsonred,

    lovelycrimsonred lovelycrimsonred May 8, 2013 1:22 PM in response to Michael Challis
    Level 1 (0 points)
    May 8, 2013 1:22 PM in response to Michael Challis

    I am having the same problem. How do I delete the greyed out songs from my iPod 4? On the old iTunes, it was easy to choose what you want to sync to your iPod. You'd just drag and drop. The new iTunes is so confusing. There is no drag-and-drop feature. I HATE it!

     

    kate

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