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iPhone 5 wifi issues

1439394 Views 4,653 Replies Latest reply: Apr 5, 2014 1:09 PM by intuitionist RSS Branched to a new discussion.
  • wkholi Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2013 7:32 AM (in response to Serch_85)

    i finally found where the problem is with " unable to join network " error message , after months of research and trying every single trick on the net not working , the problem is with channel overlapping from the router . i have downloaded " inSSider " network analyzer and found that my home network is overlapping with four other networks , though when i try to connect from another place where there is no channel overlapping it connects just fine . most routers use 2.5 Mhz frequency , so you get a lot of overlapping there , but if you try to connect from a 5 Mhz router , its fine . so you could download the inSSider app for pc and check for the channel where there is no channel overlapping and use this channel . This is a hardware issue anyway , if the wifi circuit and wifi antenna are ok in your phone then you should not have any problem connecting , but if either of them are faulty , you will get that error . so you either fix it or taking it to apple to replace it . and it is possible that when you go to apple store you would not see the problem , thats what happened to me , that is because they probably have a 5 Mhz router and that would rarely interfere with other networks .

  • wkholi Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2013 7:34 AM (in response to Old Macs)

    i finally found where the problem is with " unable to join network " error message , after months of research and trying every single trick on the net not working , the problem is with channel overlapping from the router . i have downloaded " inSSider " network analyzer and found that my home network is overlapping with four other networks , though when i try to connect from another place where there is no channel overlapping it connects just fine . most routers use 2.5 Mhz frequency , so you get a lot of overlapping there , but if you try to connect from a 5 Mhz router , its fine . so you could download the inSSider app for pc and check for the channel where there is no channel overlapping and use this channel . This is a hardware issue anyway , if the wifi circuit and wifi antenna are ok in your phone then you should not have any problem connecting , but if either of them are faulty , you will get that error . so you either fix it or taking it to apple to replace it . and it is possible that when you go to apple store you would not see the problem , thats what happened to me , that is because they probably have a 5 Mhz router and that would rarely interfere with other networks .

  • MrLuxuryYacht Level 1 Level 1 (10 points)
    Currently Being Moderated
    May 7, 2013 7:38 AM (in response to wkholi)

    That's what I've been saying here, too. If neighbors stick to 1,6, and 11, no issues. But when I'm on 6 and a neighbor's Auto setting decides it's a nice day for 5, it jacks everything up.

  • Tm5 Calculating status...
    Currently Being Moderated
    May 7, 2013 9:17 AM (in response to MrLuxuryYacht)

    Guys,

     

     

    My New iphone 5 (4 months old now) was replaced today by my Carrier to a new refurbished one.

     

     

    WIFI PROBLEM IS GONE!!!!!

     

     

    Wifi Reception is now good even from 5-6-7 meters of the Router and Safari is working properly.

     

     

    THISI IS A HW PROBLEM!!!

     

     

     

    go and replace your Iphone 5.

     

     

     

     

    BR,

  • Tashangel31 Calculating status...
    Currently Being Moderated
    May 7, 2013 12:36 PM (in response to wkholi)

    I'm having the same issues with both iPhone 5 iOS 6.1.4 and iPad 4 iOS 6.1.3. I typically run my iPad off the 5mhz frequency on my netgear router and my IPhone on the 2.5mhz frequency, cause I'm rarely on my phone.

     

    It is the same issue for me on both frequencys. I am the only one around me that is on 5mhz frequency. So I think that is definitely not the large problem!!!

     

    Tasha

  • rgoldd2 Level 1 Level 1 (15 points)
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    May 7, 2013 1:11 PM (in response to tobifs)

    IMG_0059.PNG

  • JanSKay Level 1 Level 1 (0 points)
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    May 7, 2013 1:18 PM (in response to rgoldd2)

    I feel that is insignificant because we all know we've lost connections without testing for speed.

    rgoldd2 wrote:

     

    IMG_0059.PNG

  • MrLuxuryYacht Level 1 Level 1 (10 points)
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    May 7, 2013 1:19 PM (in response to rgoldd2)

    FINALLY an answer to this issue of sporatic Speedtest results. I always get it zooming to 15 or even 35 mbits, and then it pauses forever and then rests on 1 or 2 mbits.

  • rgoldd2 Level 1 Level 1 (15 points)
    Currently Being Moderated
    May 7, 2013 1:23 PM (in response to JanSKay)

    Well it is the only proof I can find of there actually being an issue as I've had issues with my original and replacement iPhone 5. Apple thinks I'm crazy even though none of my other WiFi devices have issues.

     

    Airport Extreme 5th gen

    iPhone 5

  • Tashangel31 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2013 3:06 PM (in response to rgoldd2)

    I'm about 99.9% sure Apple knows exactly what going on, the don't Acknowledge the problem because they probably haven't found a fix for it. They will probably acknowledge once IOS 7 has launched!

     

    You know Apple is still celebrating there mini achievement in stumping the jailbreaking this one and only time!

  • sbailey4 Level 1 Level 1 (5 points)
    Currently Being Moderated
    May 7, 2013 4:19 PM (in response to JanSKay)

    I guess the significance is the fact that they are working with Apple on an issue with the latest iOS/devices. Rather than Apples silence regarding the issue

    JanSKay wrote:

     

    I feel that is insignificant because we all know we've lost connections without testing for speed.

     

  • JanSKay Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 7, 2013 5:49 PM (in response to sbailey4)

    But that just means they're blaming the slow speeds on false readings, not addressing that APPLE has a problem itself.

    sbailey4 wrote:

     

    I guess the significance is the fact that they are working with Apple on an issue with the latest iOS/devices. Rather than Apples silence regarding the issue

    JanSKay wrote:

     

    I feel that is insignificant because we all know we've lost connections without testing for speed.

     

  • rgoldd2 Level 1 Level 1 (15 points)
    Currently Being Moderated
    May 7, 2013 5:52 PM (in response to JanSKay)

    A failed test would be a false reading?

  • jasminchris Calculating status...
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    May 8, 2013 10:26 AM (in response to tobifs)

    I have the same problem on my 4s. Wifi is Greyed out. I tried everything:

    I put it on the freezer, i tried the hairdyer method thing, i restored it, reset the network settings, airplane mode off then on again. Nothing works. HELP! I don't know what to do I'm very frustrated. I hope Apple comes up with a solution.

  • Rusty182 Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 8, 2013 1:34 PM (in response to tobifs)

    Guys I`'ve finally found the solution, after 8 months of trying to get Wi-Fi on my phone! I bought a samsung galaxy s4, worked on my Wi-Fi right out of the box! :) it can also do tethering so I just share my data to my iPhone 5, or glorified iPod as I like to call it now:p since the two devices are always next to each other the glorified iPhone doesn't disconnect relentlessly. It's win win!

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