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Re: Mail in my laptop running 10.4.11.

366 Views 1 Reply Latest reply: May 8, 2013 2:34 PM by BDAqua RSS
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May 8, 2013 12:38 PM

Re: Mail in my laptop running 10.4.11.  Every time I open mail it asks for my email password.  I tried entering it under mail preferences, Accounts, but it won't save it. When I return to Mail Preferences my password is gone.  Help

  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    May 8, 2013 2:34 PM (in response to greenesearch)

    Hello.

     

    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

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