HT1349: How to find the serial number of your Apple hardware productLearn about How to find the serial number of your Apple hardware product
Details of the process depend on which Mac OS X you use and whether your account is protected via FileVault.
For specifics about resetting passwords, see http://support.apple.com/kb/HT1274
If you are using OS X Snow Leopard or earlier, and have enabled FileVault, but do NOT have access to a "Master Password", the home folder and its contents are lost: http://support.apple.com/kb/PH7034
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