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Strange error message when starting ITunes, ITunes doesn't recognise devices for wifi sync

1170 Views 7 Replies Latest reply: May 9, 2013 6:22 PM by Samurai2k RSS
RichardCoxon Calculating status...
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Nov 24, 2012 4:02 AM

I have other wifi problems with my IMac running Mountain Lion but this is the most annoying. When I start ITunes it doesn't recognise that I have my IPhone 5 and my IPad 2 sitting connected to the same wifi network and waiting to sync.

 

In the Console I get this error exactly when ITunes starts up:

 

24/11/2012 12:56:36.038 genatsdb[220]: *GENATSDB* FontObjects generated = 598

24/11/2012 12:56:36.631 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 1

24/11/2012 12:56:36.633 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 2

24/11/2012 12:56:36.635 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 3

24/11/2012 12:56:36.637 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 4

24/11/2012 12:56:36.639 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 6

24/11/2012 12:56:36.641 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 7

24/11/2012 12:56:36.643 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 8

24/11/2012 12:56:36.644 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 9

24/11/2012 12:56:36.646 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 10

24/11/2012 12:56:36.648 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 11

24/11/2012 12:56:36.649 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 12

24/11/2012 12:56:36.651 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 13

24/11/2012 12:56:36.653 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 14

24/11/2012 12:56:36.655 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 15

24/11/2012 12:56:36.656 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 16

24/11/2012 12:56:36.658 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 17

24/11/2012 12:56:36.660 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 18

24/11/2012 12:56:36.661 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 19

24/11/2012 12:56:36.663 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 20

24/11/2012 12:56:36.665 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 21

24/11/2012 12:56:36.666 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 22

24/11/2012 12:56:36.668 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 23

24/11/2012 12:56:36.670 mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 24

24/11/2012 12:56:47.678 iTunes[239]:  AVF KeyExchange Version from driver for Certificates 1

 

Google search has explained to me that this is related to Bonjour but nothing further. I have done the 'usual' - booted in safe mode, repaired permissions, updated software, reinstalled Mountain Lion via Disc Recovery, restarted my modem etc.

 

Before I just wipe the hard drive and start again from scratch, maybe there's something obvious I'm not doing? Every other device in the house (2 x Iphones, 2 x Ipads, 1 Apple TV, 2 wifi radios and 1 other IMac desktop) have no problems with the wifi network.

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 Level 10 (114,695 points)

    Try turning off Home Sharing for the Apple TV for a test.

  • BDAqua Level 10 Level 10 (114,695 points)

    I heard that home sharing could block iTunes sharing is all.

     

    To find out if it's system wide or user specific, try this...

     

    Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

     

    Does it work in the new account?

  • Samurai2k Level 1 Level 1 (0 points)

    I am having similar issue.  Getting these same 24 error messages everytime I start iTunes. Sharing is already off.

     

    5/9/13 8:20:04.107 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 1

    5/9/13 8:20:04.109 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 2

    5/9/13 8:20:04.111 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 3

    5/9/13 8:20:04.113 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 5

    5/9/13 8:20:04.115 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 6

    5/9/13 8:20:04.117 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 7

    5/9/13 8:20:04.120 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 8

    5/9/13 8:20:04.122 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 9

    5/9/13 8:20:04.124 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 10

    5/9/13 8:20:04.125 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 11

    5/9/13 8:20:04.127 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 12

    5/9/13 8:20:04.129 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 13

    5/9/13 8:20:04.131 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 14

    5/9/13 8:20:04.133 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 15

    5/9/13 8:20:04.135 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 16

    5/9/13 8:20:04.137 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 17

    5/9/13 8:20:04.140 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 18

    5/9/13 8:20:04.142 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 19

    5/9/13 8:20:04.144 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 20

    5/9/13 8:20:04.146 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 21

    5/9/13 8:20:04.148 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 22

    5/9/13 8:20:04.150 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 23

    5/9/13 8:20:04.152 PM mDNSResponder[39]: ERROR: handle_resolve_request bad interfaceIndex 24

  • Samurai2k Level 1 Level 1 (0 points)

    My iMac

     

    24-inch, Early 2008

     

    Processor  3.06 GHz Intel Core 2 Duo

    Memory  4 GB 800 MHz DDR2 SDRAM

    I can not add anymore physical ram

     

    Graphics  NVIDIA GeForce 8800 GS 512 MB

    Software  OS X 10.8.3 (12D78)

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