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kodak printer software loads as alias

347 Views 5 Replies Latest reply: May 10, 2013 11:10 PM by BDAqua RSS
danphoto Calculating status...
Currently Being Moderated
May 9, 2013 9:49 PM

I've installed Kodak AiO printer software several times recently trying to get the scanner software to work. I had 2 Kodak techs control my computer with no luck. I think I've noticed the problem but I don't know how to fix it. The Kodak AiO icon in the application folder on the internal hard drive is an alias and a very small file. About 4KB and it's supposed to be about 161 MB.

Has anyone experienced this or a similar problem.

I have an older Mac OSX 10.5    DUAL 2.0 POWER PC G5

PowerMac, Mac OS X (10.5), G5
  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    May 9, 2013 10:41 PM (in response to danphoto)

    OK, in Fider>Get Info on that, what is the location listed?

  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    May 10, 2013 10:05 AM (in response to danphoto)

    Can you do a Get info on that alias?

    AliasOriginal.gif

  • BDAqua Level 10 Level 10 (114,805 points)
    Currently Being Moderated
    May 10, 2013 11:10 PM (in response to danphoto)

    I'm not sure what is going on, but...

     

    Mac OS X: About the Reset Printing System feature ...

     

    http://support.apple.com/kb/HT1341?viewlocale=en_US

     

    10.5/10.6/10.7/10.8 instructions...

     

    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.

    if you hold option and click the "-" tab it resets the printing system.

     

    http://www.macosxhints.com/article.php?story=20031215144430486

     

    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.

     

    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.

    Resetting the printing system in Mac OS X 10.5.x+++

    1. To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2. Choose System Preferences from the Apple menu.
    3. Choose Print & Fax from the View menu.
    4. Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."
        
        As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.

     

    http://support.apple.com/kb/ht1341

     

    Reboot.

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